Avaliações (259)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
19 de outubro de 2019

Consider it as your default support system. Once you have this, your support is of top level. Easy to configure & saves a ton of time mine. Excellent APP 5/5

Holsters Shop
Índia
5 months usando a aplicação
9 de junho de 2021

Easy to use. Great functionality and the support team is quick and efficient. Highly recommend to anyone looking to automate and improve customer service.

Graf von Faber-Castell
Estados Unidos
5 months usando a aplicação
14 de setembro de 2017

If I could give this app 100 stars I wouldn't hesitate.
From features to their support this app has been the most amazing app experience I have ever used in my store and I have used a lot of apps in my days.

Wow! Seriously words can't explain how happy and easy this app has made our life in the company. Combining all CS in one place and being able to manage it all, support right there to help you straight away with no delays, taking on board suggestions and implementing it LESS THEN A WEEK!

Thank you so much to all the team at Remaze for such an awesome app! Keep up the good work and looking forward to seeing this app climb to the number 1 spot in Shopify app store no doubt!

Catchtopia
Estados Unidos
5 months usando a aplicação
23 de outubro de 2017

Top-tier support responds instantly to issues and questions. The best helpdesk system I trialed (we've tried helpscout, zendesk, and others). It also supports multiple stores, brands, integrates with Instagram and FB.

Overall just amazing.

Popovleather
Canadá
5 months usando a aplicação
10 de setembro de 2018

Are you kidding me! This is such an amazing app that simplifies all of the multiple channels of customer inputs and feedback all into one simple interface - CRUSHING IT now on my CRM management - Thanks Re:amaze!

Mighty Wallet
Estados Unidos
5 months usando a aplicação
19 de janeiro de 2022

Best variety of pricing options out there. We are seasonal and needed lots of users, so the volume-based plan is great. Very intuitive, my team picked it up with very little training. Excellent for managing e-mail as well.

Bi-Rite Market
Estados Unidos
5 months usando a aplicação
20 de março de 2019

Nothing beats this app, used it for a couple of months, and this will be a big deal on day on shopify.

RPM MOTORSPORT LTD.
Canadá
4 months usando a aplicação
30 de julho de 2018

This chat support feature is good. Very good. It has all you need for keeping your customers happy. Tons of features and several plans to choose from. Be careful to choose the right subscription for your amount of staff or remember to change it to an appropriate one when you need more staff accounts. But it's worth double of what they charge - with amount of features and especially with the support they provide. I do NOT regret choosing Reamaze for one second. Keep up the good work!

Threshold Store
Noruega
4 months usando a aplicação
8 de dezembro de 2021

Really good and easy app. Fast setup and professional look also for the chat widget. Emails with a easy professional html look without any code required. Fast supportteam for any questions.

Beautycoon Germany
Alemanha
4 months usando a aplicação
8 de junho de 2019

We thought we had everything under control until we started using Re-Amaze! It has made our work so much easier.
They put together a custom package for us to suit our needs, and it was not as expensive as you would think.
The team are fast and friendly to respond to any and all questions.
Still learning all the benefits of it, and setting up bits and pieces here and there, but as an all-in-one CS help desk, we could not be more happier!

Uniquely Yours Down Under
Austrália
4 months usando a aplicação
Questão respondida por Reamaze 8 de junho de 2019

Thanks for the kind words. We're here to help you and other businesses succeed in amazing your customers. Do let us know if you need assistance or have any feedback for us at any time and we'd be more than happy to help in any way we can.