Avaliação geral
4,4
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
13 de outubro de 2018

awesome, awesome, awesome. This is a great tool to integrate all of your channels and support teams into one place. It was between Re:Amaze and Freshdesk for me.. I was going to choose to use a separate account of the free version of rreshdesk for each of my stores, but if you contact the support team they are happy to work out a reasonable price that suits your needs.

I decided to go with Re:Amaze for my support system because they have been so willing to work with me and my team to get things organized for a reasonable price.

Rocky Trade Network
Estados Unidos
19 days usando a aplicação
10 de setembro de 2021

Love that it brings all my convos to one place. Saves me so much time, and time is money! Wish the software looked a teeny bit cleaner, but I'm just really picky... I'm not paying $60/month for a cleaner layout (*cough cough, Gorgias)... this does everything Gorgias can do, for cheaper!

701 Hoodies
Estados Unidos
19 days usando a aplicação
13 de abril de 2023

Durch das Reamaze Live Chat Helpdesk CRM erhält man eine sehr schnelle Antwort und Lösung. Sehr nettes Team :)

Mooinzen
Alemanha
16 days usando a aplicação
5 de abril de 2014

I've been looking for a helpdesk customer support app for my store and Reamaze was awesome. I've tried other customer support apps before this but Reamaze is just so simple, easy to use and even my customers love it.

Best of all, Pat Morgan from the Reamaze team has been very helpful in answering my questions, and a feature request that I submitted was implemented and available the next day!

If you're one of the other Shopifiers out there like me looking for a great customer support solution, I would strongly recommend trying out Reamaze!

intriqate
Estados Unidos
16 days usando a aplicação
26 de outubro de 2020

Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,

HAIRSHINE
França
14 days usando a aplicação
16 de fevereiro de 2021

We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!

Fire Department Coffee
Estados Unidos
13 days usando a aplicação
17 de outubro de 2019

The APP was recommended by one of my friends. I frown upon the suggestion at first. Yesterday, out of nowhere, I added this APP to my store, and wow, I just hated myself that I did not get the APP sooner. It is not just simply a chat tool, it is much more powerful that you can imagine. I'd say, it is a gold mine, in which you could find out many features that are extremely useful to your marketing program. To sum up, it is worthy adding it to your store, and you will not regret. Highly recommended.

FB-Sport
China
13 days usando a aplicação
25 de junho de 2019

Excellent support app and support team. If you need support app for a shopify store, this is the best option available.

CO2Art.us
Estados Unidos
13 days usando a aplicação
Questão respondida por Reamaze 15 de agosto de 2019

Bam! Thanks for the 5-star review. We appreciate the support and vote of confidence.

31 de outubro de 2020

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,

Yourgreatfinds
Estados Unidos
13 days usando a aplicação
11 de março de 2022

Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.

Clear Within
Estados Unidos
11 days usando a aplicação