Avaliações (253)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
28 de abril de 2020

Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.

MFI Medical
Estados Unidos
About 3 years usando a aplicação
7 de setembro de 2023

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Dalstrong
Estados Unidos
About 2 years usando a aplicação
18 de novembro de 2020

Impressive!
Still on the trial but so far it has been a joy to use.
I have yet to go through all the features but it has far more than Combidesk/Zendesk.
Extremely satisfied!

Anita Grant
Reino Unido
About 3 years usando a aplicação
14 de abril de 2022

I've been using Reamaze for over 2 years. We got 1800 emails behind and we couldn't keep up, the automation and the workflows options that you can implement are a godsend. I just had my second Support call with Dakota. They offer one on one support when you are trying it to a Reamaze to a new level. This time I learnt how to use "Intents" this will save even more time, when dealing with customer inquiries via chat and email. Don't know where we would be without Reamaze. Thank you so much!

TV REMOTES
Nova Zelândia
About 3 years usando a aplicação
Editado a 1 de maio de 2015

One of the best customer support apps on the market (and we've tried them all). The support is top notch too. I'm hoping they launch an iOS app so we could easily handle support on our mobile devices.

GroomStand
Estados Unidos
Almost 3 years usando a aplicação
20 de abril de 2023

The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.

Pädiko Akademie
Alemanha
Almost 3 years usando a aplicação
21 de abril de 2020

This is the best CRM we have ever used and we tried many. From Gorgias to Zendesk and others. It saves us a huge amount of time every day with their workflows, intents and easily customizable response templates. The number of merged data tags that can be pulled from Shopify and the degree of customization is insane! Their support is incredibly helpful too. We will stay loyal forever!

Jarwest.com
Suíça
Almost 3 years usando a aplicação
Editado a 18 de janeiro de 2018

I've been with Reamaze for a long time, basically since their inception. The software does its job perfectly without fluff and tools nobody uses.
The integration with Shopify is great. When I get emails from customers, I can see at a glance if, what and when they ordered something.
The integrated chat is a bonus. It could use a little polishing, but the staff promised me they're working on that.

Still worth 5 stars.

Update January 2018: Reamaze keeps adding rockstar features and the integration with Shopify is getting deeper with every update.
You're not doing yourself a favour by choosing a cheaper solution than Reamaze. Period.

Funky Moose Records
Canadá
Almost 3 years usando a aplicação
24 de março de 2020

Amazing App, Amazing Staff, some app developers are just there for the money and Some will go out of their way just to make their customers feel their best. And this is what Reamaze is about.
I can't talk enough about how amazing this app is, the best chat app I have ever used and I have tried a lot. The support team is amazingly friendly and helpful. Marvin You Rock, Thank you for everything, I will never change this app for anything.

Neat®
Reino Unido
Over 2 years usando a aplicação
30 de julho de 2020

Definitely a great app that helps us manage our multiple stores.
they deserve to have my 5 stars reviews!

Thank you for creating this and making it so affordable for us as a small business owner.

Dreamyandco
Estados Unidos
Over 2 years usando a aplicação