Recensioner (262)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
15 januari 2017

Was a good app but i decided to go with something else.

Gearbuyz
USA
3 månader användning av appen
3 maj 2019

Application just works as expected.
On our shop, answering and helping customers on spot it's a must.
As for the support team ?
GREAT job there guys. Fast response and on target’s bullseye.
Thank you

Zulufița - Pentru un păr creț și îndrăzneț
Rumänien
3 månader användning av appen
11 juli 2023

It's been amazing using re: amaze have connected 7 channels so far and by far this has been the main important channel for us to use for customer service, by far amazing we have been using this every day all the staff love it, it a very good competitor to other sales channels like Gorgias and zendesk, and the price point is just excellent.

Babies Mart Australia
Australien
3 månader användning av appen
Redigerat 31 juli 2019

Awesome platform. So easy to use, great value and saves me hours every week. No more constantly flitting between different social media channels, we take care of all the customer service stuff either on the web or using the mobile app, all in one place. It's a great integration with Shopify too, pulls any conversations you've had in the past, any current or previous orders are also pulled through. Makes everything so much easier. We're huge fans here at Foundry Coffee Roasters. 10/10

Foundry Coffee Roasters
Storbritannien
3 månader användning av appen
Reamaze svarade 15 augusti 2019

Thanks for reviewing us! Shopify is a great platform and we have future upgrades planned out to take advantage of the new Products API. Make sure to check those out when they make their way into your account :) PS. We're a bit jealous of the weather in Sheffield right now. San Jose, CA is too hot!

11 juli 2018

Very easy to use and great support!

Likes Choice
USA
2 månader användning av appen
17 augusti 2020

We moved over from Zendesk and find this system to be an excellent alternative. We are most impressed with the customer support. You get fast answers and great results.

by Laura Woj
USA
2 månader användning av appen
9 september 2015

An extraordinary platform that integrates all of your comment feeds, live chats and customer support emails on one page! It is smart and sophisticated and gives the customer a way to reach you from so many places and allows you to be available in an instant and give great service to your loyal and new customers. Customer support armed me with the know-how to get started and showed great patience as I was learning. Re:amaze Rocks!

Anactofdogstore
USA
2 månader användning av appen
1 april 2022

I looked for a long time for an app to give me a robust helpdesk AND to help me manage conversations across email and social media apps. Reamaze is it. Customer support has been amazing and I can't wait to incorporate everything this app has into my workflow as we grow.

Oaktone
Hongkong SAR
2 månader användning av appen
2 januari 2018

This is the only app that properly manages multiple brands. Not only that but it manages each brands social, has a help desk, and live chat independently but also in one master inbox if you like. As far as I'm concerned there isn't a better option out there right now and you should start using it as soon as possible.

Aloe Infusion
USA
2 månader användning av appen
22 september 2017

I cannot say enough not only for the Reamaze service, but their customer service. They always help me until I get everything resolved.

Do not hesitate to use Reamaze....seriously!

Kenneth Holland

Sports Watch Shop
USA
2 månader användning av appen