Re:amaze AI Helpdesk & Chat
Esittelykuvagalleria
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk.
Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Kassa
- +20 Integrations
- Klaviyo
- Loop Returns
- RingCentral
- Shipstation
- Yotpo
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Kanavat
Työnkulun automaatio
- Automaattinen vastaus
- Vastausmallit
- Tekoälyvastaukset
- Tekoäly-yhteenvedot
- Lippujen myynti
- Yhtenäinen saapuneet-kansio
- Automaattinen osoittaminen
- Sääntöpohjaiset käynnistimet
- Eskalaatio
- Tunnisteet
- Roskapostin tunnistus
- Tilausten seuranta
- Asiakasilmoitukset
- Palautekyselyt
- Useat kaupat
- Analytiikka
- Raportit
Hinnoittelu
Valitse yrityksellesi parhaiten sopiva sopimus.
Re:amaze Basic
$29 /kuukausi
tai $313.20/vuosi ja säästä 10 %
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Ominaisuudet
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots (unlimited)
- 5 AI Agent resolutions per user/mo
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
14 päivän maksuton kokeilu
Re:amaze Pro
$49 /kuukausi
tai $529.20/vuosi ja säästä 10 %
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Ominaisuudet
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 10 AI Agent resolutions per user/mo
14 päivän maksuton kokeilu
Re:amaze Starter
$59 /kuukausi
Includes 500 responded conversations. Additional conversations available in 100-count packs for $15.
14 päivän maksuton kokeilu
Re:amaze Plus
$69 /kuukausi
tai $745.20/vuosi ja säästä 10 %
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Ominaisuudet
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- 2K Free Push Notifications
- 20 AI Agent resolutions per user/mo
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (143)
We have been using Re:amaze for over a year now and it has been a great tool for helping us help our customers efficiently. The program can be customized to provide the level of service your business requires and options for AI help are there when you are ready to pull the trigger. Dakota has been a valuable resource and so helpful when we have needed more information. A great platform! Thank you!
Dakota is an excellent source of knowledge and ambassador for Re:amaze. Our small business just downloaded to product and he's been very helpful getting us up to speed with all of the functionality we need to keep our customer service up and running.
AI functionality demo with Dakota T was very insightful. He explained everything with great clarity and patience. We will be expanding our usage/plan because of this.
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