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Reamaze Live Chat Helpdesk CRM
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Grow your business and retain happier customers with AI powered customer support, live chat, and CRM
Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to create replies, write FAQ articles, build chatbots, and even summarize
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
Contém texto sem tradução
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- smile.io
- klaviyo
- shipstation
- octane ai
- and 20+ more
- smsbump
Categorias
Mensagens em tempo real
Respostas automatizadas
Canais de vendas
Automação do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por IA
- Resumos por IA
- Venda de ingressos
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Marcação com tag
- Detecção de spams
- Acompanhamento de pedido
- Notificações ao cliente
- Pesquisas de feedback
- De várias lojas
- Análises
- Relatórios
Preços
Re:amaze Basic
$29 /mês
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
Avaliação gratuita de 14 dias
Re:amaze Pro
$49 /mês
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 1K Free Push Notifications
Avaliação gratuita de 14 dias
Re:amaze Plus
$69 /mês
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- SSO
- 2K Free Push Notifications
Avaliação gratuita de 14 dias
Enterprise Custom
$899 /mês
Contact us for more enterprise pricing and feature options
- Customizable Features
- Ticket Volume Based or Annual Pricing
- Hands-On Service and Training
- Dedicated Priority Support
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (262)
An all encompassing app - minus compatibility with Whatsapp. It's been a great addition and has many useful features.
Their Customer Service is above and beyond fantastic. Every time I have a question I receive a detailed answer within minutes and they make sure to assist until the problem is solved.
Reamaze has been a game-changer for our Shopify store! As a growing business, providing fast and efficient customer support is a top priority, and this app has streamlined our entire process.
Dakota helps our company realy good! Thank you!
I don't know how you could give a bad review to this app. We've tried several helpdesk platforms and I think we finally found the right one for our use case in Reamaze.
We needed consolidation of email, voice, SMS, social and Shopify. Reamze does all this very well with several voice/phone integrations to choose from.
Setup was easy including phone and social channels integrations.
The agent UI ...
This app lives in the stone ages. I asked TWO YEARS ago if they could sort their Shipstation integration to show orders most recent at the top of the list first, instead of oldest first. I'm not even a coder and I've done this in my own apps that use Shipstation, it's easy. But no, Reamaze apparently thinks it's perfectly normal to display orders from 2015 at the top of the list And finally what ...
Update, Sept. 6 2024: Thanks again for the feedback here - our Product and Engineering teams have recently released 2 separate updates for Re:amaze that have solved for your ...
Atendimento
O atendimento para o app é oferecido por Reamaze
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
1 de abril de 2014 · Changelog
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