Rebuy Personalization Engine , Počet recenzí: 666

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
11. červen 2020

Great app! We use Rebuy for product recommendations in the PDP and checkout. Awesome way to get exposure and movement on some of our less-known products, and increase AOV. Highly recommended!

FreshCap Mushrooms
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář Rebuy odpověděl 18. červen 2020

Thank you FreshCap! You guys are rad and we’ve had a blast helping personalize the site with recommended products and upsells. Always more we can do too!! Let’s find the next step!! Cheers!! 🍄 👋

4. květen 2020

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

Ministry of Mom
Singapur
Doba používání aplikace: Asi 2 měsíci
Vývojář Rebuy odpověděl 4. květen 2020

We appreciate YOU! Thank you for your feedback which helped us make the app better. Teamwork makes the dream work! Thanks again for sharing your experience with others and helping to improve the quality of the app! 🙌

17. květen 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems.
Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Impact Naturals
Spojené státy
Doba používání aplikace: Asi 2 měsíci
24. březen 2021

The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!

Mission Meats
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Rebuy odpověděl 25. březen 2021

Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙

19. červenec 2021

Fantastic app and amazing customer support. We would highly recommend it based on all the customisation options to make it bespoke to your businesses needs

Moose Scooters
Spojené království
Doba používání aplikace: Asi měsícem
8. listopad 2022

The app cost 100$/month and is not even multi-language. This is a feature that should be in ANY Shopify app this day if you pay that price. We were not able to use it and paid for the first month. We would really appreciate a refund.

Growers & Co.
Kanada
Doba používání aplikace: Asi měsícem
Vývojář Rebuy odpověděl 8. listopad 2022

[Update] -
We have refunded you in full and have reached out multiple times to see how we can resolve this issue. We look forward to hearing back from you.

Hi Growers & Co. Team,

Thanks for the review. We do have some options on how to translate the widgets and will reach out to show you how. We will also discuss the refund when we reach out.

Datum úprav: 30. červen 2020

I had been looking for an intelligent upsell/cross-sell solution that would still allow for customization and fit the nuances of our product offering. Rebuy came highly recommended from other Shopify+ store owners I know.

Support from the dev team is without comparison. These guys are responsive and intelligent. They have gone above and beyond to understand our needs, customize a solution, and help us utilize the recommendations in ways that immediately had a positive impact on our bottom line. The take-rate on our upsells is incredible, and we've just started tapping into the potential of the app.

I can't wait to see where these guys go from here. I know they're constantly improving and rolling out new features based on real-world customer feedback. I'd give 10 stars if possible.

Roma Designer Jewelry (RDJ, LLC)
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Rebuy odpověděl 6. červenec 2020

You guys have been AWESOME to work with! Thank you for sharing such a positive review!! This makes a HUGE difference to our team and helps us to continue to scale our business. You guys have been super fun to work with and we look forward to doing everything we can to help support your business and help you grow year over year for many many years to come! Cheers! 👋

Datum úprav: 14. listopad 2022

A major part of the reason for upgrading to Shopify Plus was for Rebuy. We were told that the app wouldn't slow down our site. After working with the Rebuy team (great people and very helpful which is why I'm giving 3 stars) to set up our widgets and data sources we set Rebuy live. Immediately our site speed plummeted (lighthouse score went from 85 to 30) which in turn sank our conversion rate and made our ads more expensive to run. We were told Rebuy runs after our pages load, but I'm pretty sure that's not true. After about 2 weeks we realized what was going on and uninstalled the app. After another week of scrambling we realized that our site was littered with rebuy code we decided to revert to an old theme out of desperation. After reading other reviews I've only found a few other companies that had this problem, so maybe it's unique to a few. That being said, although we feel we were misled, we have been in communication with the Rebuy dev team who said hey are working on optimizing the code even more. We will try Rebuy again after that happens, but we will be way way more cautious this time around and have a back-up theme in place just in case.

House of Léon
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Rebuy odpověděl 10. listopad 2022

Hi House of Léon Team,

Thanks for your review. We appreciate the candor and have reached out to you directly to discuss the matter at hand. We hope to have this matter resolved and this sentiment turned around quickly!

26. říjen 2021

Great support, Zach also send me a video how to fix some issues so in the future i can manage it by myself :) In terms of Rebuy as an app they surpass my expectations!

BamBee
Slovinsko
Doba používání aplikace: 24 hodinami
23. únor 2021

Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.

Moon Juice
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Rebuy odpověděl 23. únor 2021

Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏