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Rebuy has been AMAZING. Our AOV over BFCM was over 30% higher in 2022 than 2021, and we think a lot of that is attributed to the Smart Cart Widget and Post Purchase Upsell Widget (easy implementations and wins). in addition, their customer support especially Strauss and Dylan, have been incredibly helpful and quick to solve our unique needs.
Rebuy for the win!
Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come!!!
L'outil smart cart améliore considérablement l'expérience d'achat super rapidement. Cela jumelé avec les autres multiples possibilités font de Rebuy un incontournable pour notre site web!
Merci beaucoup pour la bonne critique! Nous sommes ravis d'apprendre votre succès !
It’s a really amazing app! The learning curve is super steep but when you get how the system is setup it gives you awesome possibilities!
Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!
Rebuy has been amazing so far. I've been dealing with team members Nathen and Reza and these guys are first class. Great communicators, very patient, sincere and genuine. Such a pleasure working with them. I've tried other similar products and never received this level of service. Thanks guys, keep up the great work.
Marten G
Thank you so much for taking the time to share your experience with Rebuy! We believe that delivering outstanding customer service is crucial, and we're delighted that our efforts have made a positive impact on your experience.
If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out!
The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.
Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️
App is amazing and support even more so. Quick to respond and the app drives revenue by increasing AOV and more
RICH was an amazing help getting our cart up and running! I was a bit confused and after sending him an email he set up a call with me same day! He got me sorted that very same day, walked me through every aspect of the app, and worked with his team to get us fully launched the very same day (This all happened on a Friday). Very glad to be in capable, caring, and responsive hands. I would 100% recommend. I heard about Rebuy through a marketing group that I'm in, in which they are highly recommended.
Thank you for your glowing feedback! We're delighted to hear that Rich provided such outstanding support and that we could get you up and running so quickly. We're committed to ensuring you have a smooth and successful experience with Rebuy, and we truly appreciate your recommendation.
Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.
Hi POWER of Elderberries team!
Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!
Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support
That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀
Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!
Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her.
Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.