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Such a great app. Easy to install and makes us a ton of money. We can build out custom funnels and upsell specific products that are usually never popular. 5 stars for sure.
Yeah buddy! Thanks for the positive feedback! Means a lot! Stoked to get the chance to work with you guys! Super cool product. Excited to see you guys continue to blow up. More power to you. Keep it up! Cheers! 🤙
Amazing team and support. Thank you. I'd recommend this app to anyone who needs upsells based on the specific triggers.
Hello, we appreciate your comment. The "Buy more, save more" feature has consistently been an exclusive offering for Shopify Plus, primarily because it requires access to scripts to ensure accurate discount implementation. We will personally contact you to have a more in-depth conversation and explore potential solutions for this matter.
Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!
Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌
Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.
Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!
This app has a lot to offer in terms of functionality, I had a few problems starting up but the team have been helpful and tried their best to help.
Hi!
Thanks so much for the updated review. We are so happy that we were able to get things working! We look forward to a long successful partnership with the sleep-no-more brand.
The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.
We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙
It's a good app but kind of hard to get into it and the only help is articles at most but if the articles don't solve your problem then you have a problem customer support is okay they need a little bit long for answering and mostly just send another article instead of really helping. But as I said, overall it's a good app after understanding it more. UPDATE: They reached out to me and explained why they answered so slowly and helped me to solve all my problems fast and competent, the app is still a little complicated at the beginning but with them helping everything goes well!
Hi!
Thank you for your review. We're truly sorry to hear that you have had some difficulties with the application, but appreciate you bringing this issue to our attention. I see we have an open thread going through our chat and will work to help you resolve as quickly as possible.
If you would like to discuss this matter further or have any other topics you would like to discuss, you can contact me anytime at Christian.Sokolowski@rebuyengine.com. I will be happy to meet with you so we can make this right!
Great app. Support is super helpful. Highly recommend for all stores interested in increasing sales.
Worth it. So far so excellent. Support is A+. Installation was straightforward and there are a multitude of options offered for cross-sells and upsells. Look no further, these guys are moving in the right direction.
I'M BACK with a 5 month review -- This is essential in your app stack. Been using Rebuy for over 5 months now and not only have we substantially increased our AOV but the tools available allow for a high level of personalisation. The support is next level. I can’t speak positively enough about the team going above and beyond with any interaction I’ve had. Not just being nice - but being competent - massive win! Rebuy seems to continually put resources into building and creating a tool with even more capability for merchants. 6 on 5 stars for Tom & Gary. 100% would use again and again and again. Thanks Rebuy.
Thanks so much for the review! We are glad to hear that you're finding the product worth it, and that the support you've received has been top-notch. We will be sure to pass on your positive feedback to the team responsible for the product's development and support. Thank you again for taking the time to share your thoughts!
Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!
Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌