Rebuy Personalization Engine , 665件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年10月31日

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry.

We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue.

Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on.

Adding Rebuy at the cost structure is a no-brainer.

SOCCO®
アメリカ合衆国
アプリの使用期間:約2ヶ月
Rebuyが返信しました 2023年11月3日

We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis – he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! 😊🛍️🚀

2023年11月21日

REBUY have the most incredible customer service and support I have ever worked with! Moe and Vinson are the BEST! Incredibly helpful, suggesting and helping to implement features and work arounds. 1000% recommended!

Fable England UK
イギリス
アプリの使用期間:約2ヶ月
Rebuyが返信しました 2023年11月24日

Thank you so much for the glowing feedback! We're thrilled to hear that Moe and Vinson provided incredible customer service and support. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you 1000%! 🚀

2023年7月25日

By accident we noticed we had been paying for Rebuy for months, without even realizing we had approved these costs. We never logged into the app during that time. Pretty frustrating to see thousands of dollars wasted, since they charged based on order volume (we do about 5000 orders a month). Contacted Rebuy and Ian came back with a perfect solution, very happy with how it turned out. Will def start using Rebuy from now on.

Cannot review the app yet, since we didn't use it, but their support is great.

Natural Heroes
オランダ
アプリの使用期間:11ヶ月
Rebuyが返信しました 2023年7月27日

Hello! Thanks for the feedback. We're so glad we could resolve the billing issue for you! Thank you for reaching out to us, and we appreciate your kind words about Ian and our support. We're excited to have you on board and look forward to assisting you with Rebuy whenever you need it.

2023年9月26日

Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.

Darn Good Yarn
アメリカ合衆国
アプリの使用期間:2年以上
Rebuyが返信しました 2023年9月29日

We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.

2023年9月16日

RICH was an amazing help getting our cart up and running! I was a bit confused and after sending him an email he set up a call with me same day! He got me sorted that very same day, walked me through every aspect of the app, and worked with his team to get us fully launched the very same day (This all happened on a Friday). Very glad to be in capable, caring, and responsive hands. I would 100% recommend. I heard about Rebuy through a marketing group that I'm in, in which they are highly recommended.

Black Dog Overland
アメリカ合衆国
アプリの使用期間:8ヶ月
Rebuyが返信しました 2023年9月18日

Thank you for your glowing feedback! We're delighted to hear that Rich provided such outstanding support and that we could get you up and running so quickly. We're committed to ensuring you have a smooth and successful experience with Rebuy, and we truly appreciate your recommendation.

2023年11月6日

Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support

Meatsupermarket.com
イギリス
アプリの使用期間:5日
Rebuyが返信しました 2023年11月13日

That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀

2023年10月28日

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

The Pink a la Mode
アメリカ合衆国
アプリの使用期間:7ヶ月
Rebuyが返信しました 2023年10月30日

That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏

2023年11月16日

Rebuy is one of the best apps I have encountered lately. The product works great, and I have seen revenue almost immediately. I would like to mention Reza Zohori. He guided me from the beginning till now. He has demonstrated expertise, helpfulness, and professionalism with all the widgets and settings. He is definitely an asset. Great app... I encourage everyone to give it a try...
Adela Nava
FabCreates

FabCreates
アメリカ合衆国
アプリの使用期間:10日
Rebuyが返信しました 2023年11月20日

Thank you so much for the glowing feedback! We're thrilled to hear that Rebuy has been one of the best apps for you and that Reza has been a valuable guide. We appreciate your encouragement to give it a try! If you ever need more assistance or have questions, feel free to reach out. 😊

2023年10月5日

Rebuy has been such a helpful app for our company in regards to growing sales and we love all of the features it offers. Keaton Ross has also been very helpful and informative for our team on understanding and learning how to use the different widgets to benefit our e-commerce site!

University Tees
アメリカ合衆国
アプリの使用期間:11ヶ月
Rebuyが返信しました 2023年10月10日

Thanks a million for your kind words! We're thrilled to hear that Rebuy has been a game-changer for your company. Keaton Ross is a star, and we're delighted they could assist your team with the widgets. If you ever need more help or have questions, don't hesitate to reach out. We're here to support your e-commerce journey! 😊🚀✨

2023年10月27日

Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!

Lokai
アメリカ合衆国
アプリの使用期間:約1年
Rebuyが返信しました 2023年10月30日

We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀