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The staff at Rebuy is incredibly helpful, and their feature set is much deeper than is readily apparent.
They were incredibly accommodating to building us out customizations, and their upsell features are proving to be a vital part of our strategy.
Amazing. Thank you! We agree!! Thank you for surfacing this! We have so much to offer in the upsell, cross-sell, and personalization space. Cart flyouts, product pages, home pages, Shopify Plus checkouts and more! All powered by Rebuy JS and our custom cross-sell upsell endpoints. We are doing our best to get the word out. Your feedback helps! Thank you Hunter! 🙏 Let's keep it going!! 🙌
This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar
(Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!
Thanks so much for sharing your experience with our team and the app. We will certainly pass on the positive feedback to Janet and Gina. They truly are amazing!
If you ever need help with anything in the future, give us a shout. We are here to help!
We recently started using ReBuy and have liked the results, but our merchant success manager is why we now LOVE it. Rich Matukaitis (our MS manager) has helped us optimize our ReBuy functions on our site to drive more revenue. He is always there to answer our questions and better explain new features coming out that are relevant to our business.
It's fantastic to hear that Rebuy has been delivering positive results for you and that Rich has taken your experience from like to LOVE! 🌟 We're thrilled to have you with us and look forward to continuing this fruitful journey together! 🚀💼
You may find yourself having to custom code some things with this app (e.g., content positioning), but Rebuy support has generally been willing and able help with these tasks. Would like to see more built-in setup options in the future.
Thanks so much for the review! We are happy that you are enjoying the app.
We are always enhancing the product and would love some more feedback from you about your experience to understand what you are looking to get out of the app in the future. We will be in touch to discuss!
Really really good app, with a lot of in depth functionality. Great revenue generator! Their staff is also very responsive and helpful, i had a great experience with Moe who helped me out a lot!
We're overjoyed to hear you're finding our app both powerful and beneficial as a revenue generator! It's wonderful to know that our team, especially Moe, was able to provide you with the support you needed. Your positive experience fuels our commitment to excellence. Thank you for sharing your feedback with us! 💼✨
Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things.
Would recommend to you!
Adding Rebuy to our business was an easy choice. The ROI has doubled since installing. We currently have the best successes with the in cart flyout widget that has been amazing at converting one time purchases to subscribers which data shows increases the lifetime value of a customer. The CSM i work with is always available and has useful insight.
We're so glad that Rebuy has been effective in converting purchases to subscriptions, enhancing customer lifetime value. Your positive feedback about the accessibility and insights provided by your Customer Success Manager is greatly appreciated. We're committed to continuing to support and add value to your business. 💼🌟
Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.
Thank you! 🙌
Very good customer service and has helped with increasing our sales.
Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀
Rebuy is a game changer!! We were recommended to check them out from two separate sources. I only knew a fraction about what it did before, but once I spoke with Ian (from Rebuy) I realized that it would help us accomplish things that we've been trying to do for months (such as special sku/offer unlocks at specific cart sizes). Ian literally helped me strategize different upsells within minutes that will boost AOV, and helped me get up and running fast. Thank you Ian and Rebuy!
Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with all that you can accomplish with Rebuy. We are pumped to see the results of all your Rebuy widgets!