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Their support is amazing, i was new to Rebuy and the support agent Jessica was patient, trouble shooting with me, and guided me to achieve what i needed!
Thanks for the wonderful feedback! We're so glad Jessica could assist you and guide you through everything. We’re committed to providing top-notch support and will continue ...
the App broke my theme several times, when contact the support I was offered initial setup for 700$ something un acceptable. The App interface is heavily to understand and not intuitive at all. Overall BAD Experience and waist of time.
I’m sorry to hear about your experience—that’s not the standard we hold ourselves to. Our team will be reaching out to see how we can make this right. We appreciate your ...
Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.
In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!
I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a ...
Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able ...
Christian and his team at Rebuy are beyond amazing! From start to finish, they went above and beyond to ensure that Rebuy was seamlessly integrated into my website theme. Their attention to detail, quick response times, and commitment to finding the perfect solution truly set them apart.
Not only did they help optimize the functionality, but they also provided invaluable insights to improve our ...
We apologize for the difficulties you’ve encountered — this isn’t the experience we want for our customers. Our management team will be reaching out to you directly to ensure ...
Fantastic app and we've only been using it a few weeks. More than that, their support (talkin' to you, Tom) is SUPER fast and helpful.
Love hearing this! Huge shoutout to Tom—he’s a rockstar and will be pumped to see this 💥 We're so glad Rebuy's already making a difference for you, and we're just getting ...
The support team is incredibly responsive and helpful! Great experience!
Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of ...
Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help.
My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or ...
Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our ...
The latest version actually updated their discounting to use Shopify Functions which makes this app usable so I recently reinstalled it.
The good. It does a lot in one app. GWP, Tiered GWP, Cross sells, Bundles, Post Purchase.
My main complaint that this app is not intuitive and although their support is responsive it does take a lot of time to get this app up and running the way you want. There ...
Thank you for sharing your thoughtful feedback — it really helps us understand where we can do better! 😊 We’re thrilled that you see the value in Rebuy’s features like GWP, ...
The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.
We love hearing this! 🙌 It’s awesome to know you’re enjoying Rebuy’s features and getting great support from our team. If you ever need anything, we’re here for you! 🚀
When I installed on my store, it did not work. It wasted two weeks of my time. The drawer cart is not compatible on every theme, in this case for our theme. On mobile browser, the drawer cart gets the entire page. I reached out to their team, they don't have an engineer to help. Their success team are wonderful, but they are not very good at coding or fixing behind the hood. Not recommending if ...
We’re really sorry to hear this was such a tough experience for you. While we strive to make Rebuy compatible across various themes, we understand how disappointing it is ...