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Not only has this app been amazing for my brand and our multiple stores but the support team is next level. I had a number of goals and optimizations (different for each store) and the Rebuy team helped me configure the apps and taught me how to do it (with video tutorials specific to my store fronts) so I could continue to optimize my stores myself. This app came recommended to me from a friend and I couldn't recommend it more! I just wish we started using it sooner. The setup process was quick and easy and we saw results immediately!
Thank you so much for sharing your experience! We’re thrilled to hear that Rebuy has made such a positive impact on your brand and that our support team could guide you through the setup and optimizations. Your recommendation means the world to us, and we’re excited to continue supporting your success! 🚀⬤
The setup process with Rebuy was smooth and easy! I worked with Suki and she was extremely helpful, attentive, and prompt! Anytime I had a question that seemed easier to explain face to face she'd get a zoom meeting scheduled asap. It made it so easy to understand what was happening and how the setup and implementation process was going. We are loving the ease of use and the upsell features Rebuy offers. Highly recommend!
Thank you for sharing your positive experience! We're glad to hear that Suki made the setup process smooth and easy for you. It's wonderful to know you're enjoying the ease of use and upsell features of Rebuy. We appreciate your recommendation! 😊
Rebuy has definitely added value to our site in terms of AOV. Setup was easy, functionality has been great, and Reza has been one of the most outstanding platform reps I've ever had the pleasure to work with!
Thank you for the fantastic feedback! We're excited to hear that setup was easy, and that Rebuy is adding value to your site. We're also proud to have Reza on our team, and it's great to know he's making a positive impact! 🌟
Very smooth implementation process! Suki, the Launch Manager as well as Monica, the Merchant Success Manager have both been excellent to work with and available to assist with any questions along the process. The app setup has been pretty straight forward and I appreciate the seamless integration that Rebuy has with other platforms like review and subscription apps. Already seeing a return less than a week after launch!
Thank you for your wonderful feedback! It's great to hear that Suki and Monica provided excellent support during the implementation process. We're thrilled that you're already seeing a return so quickly and enjoying the seamless integration with other platforms! 🌟
Suki was extremely friendly and helpful with the launch of my store. As someone with little experience in website development, she explained things to me in a way I understood. She and her team were very responsive!
Thank you so much for your kind words! We're thrilled to hear that Suki and her team were able to make your store launch smooth and understandable. We'll be sure to pass along your compliments to her! 😊
I am thoroughly impressed with the exceptional service provided by Keaton and Kalum at Rebuy. They went above and beyond in assisting us with customizations on our ReBuy widgets. Their expertise and dedication ensured that every detail was meticulously addressed, enhancing the functionality and appearance of our widgets significantly. Their customer service was outstanding, as they were always prompt, professional, and attentive to our needs.
The Rebuy platform itself is incredibly versatile and user-friendly, offering a range of features that have greatly improved our ecommerce operations. I highly recommend Rebuy to anyone looking for a robust solution for their ecommerce needs.
Thank you for your wonderful review! We’re delighted that Keaton and Kalum’s dedication and expertise made such a positive impact on your experience. It’s great to hear that the Rebuy platform has been a valuable asset to your ecommerce operations. 🌟
Fantastic app however not compatible with our wholesale pricing app. I also for some reason had access to someone elses store/rebuy login..i could literally make changes if i wanted.... A bit of a worry. They said they fixed it but i still had access.
Since uninstalling rebuy our cart function dosent work anymore and also have no acces to developer help to remove whatever code has been left behind (which i was told all code would be removed) please help, this is affecting my business
We’re sorry to hear about your less than great experience with Rebuy. Our VP of Support has reached out to you directly to address your concerns and we look forward to making things right.
By far the most amazing customer support of all time. Of any company of any industry. Above and beyond to fix an issue that i caused by installing another app. Truly outstanding and I recommend this product to everyone as they will go above and beyond for customisations as well. I was saved from a literal million dollar disaster with expert support, in minutes of me asking for help. I wish I could sent a tip through here to K.
Thank you so much for your incredible feedback! We’re overjoyed to hear that our team could turn things around for you so swiftly. We’ll make sure Keri knows just how much you appreciate their exceptional support. 🙌✨
This is likely our first review of many... Our store has been using Rebuy for almost 6 months now and we have nothing but good things to say. Our AOV has greatly increased since this time last year, and we are continuously refining the app's features to improve our CVR. Whenever we have questions, their Support Team is quick to give us acceptable solutions. Today, in particular, Dashona was exceptionally helpful in troubleshooting a tricky issue for me. She was committed to finding a solution, and she was able to provide a fix within the same day as my initial request. We can't recommend Rebuy enough!
Thank you for taking the time to share such a fantastic review! Dashona exemplifies our commitment to prompt and effective support—glad she could assist with your issue so quickly. We appreciate your strong recommendation and look forward to many more months of successful collaboration! 🌟💪
Dante Maxwell has been super helpful with managing our account. He has showcased each area of Rebuy that we can utilise and test to increase our AOV and has demonstrated work around's for any issues we are facing. Very pleased with his assistance and guidance.
Thank you for sharing your experience! We're delighted to hear that Dante's assistance and guidance have been so valuable in managing your account and increasing your AOV. We'll make sure to pass along your kind words to him. 😊