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Killer team! Tom with support is wonderful at helping. I played the role of a developer and he was there every step of the way to help with anything I presented to him.
Thank you so much for the kind words! 😊 We're thrilled to hear that Tom was able to support you so well throughout your process. We’ll be sure to pass along your feedback to ...
Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.
Thank you for your thoughtful feedback! 😊 We're so glad Rebuy is helping your Shopify store. It’s great to hear that Steven was able to guide you through—it’s support moments ...
the App broke my theme several times, when contact the support I was offered initial setup for 700$ something un acceptable. The App interface is heavily to understand and not intuitive at all. Overall BAD Experience and waist of time.
I’m sorry to hear about your experience—that’s not the standard we hold ourselves to. Our team will be reaching out to see how we can make this right. We appreciate your ...
I usually hate working with success and implementation managers, but Rebuy made it so easy. The process could not have gone better. If you can, ask for Suki. She was amazing and made the process seamless and easy for two founders with no technical vocabulary at all.
This is incredible to hear! 🙌 We know how important a smooth setup is, and we are thrilled that Suki made the process effortless for you. We’ll be sure to pass along your ...
Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.
In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!
I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a ...
Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able ...
Fantastic app and we've only been using it a few weeks. More than that, their support (talkin' to you, Tom) is SUPER fast and helpful.
Love hearing this! Huge shoutout to Tom—he’s a rockstar and will be pumped to see this 💥 We're so glad Rebuy's already making a difference for you, and we're just getting ...
The support team is incredibly responsive and helpful! Great experience!
Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of ...
Christian and his team at Rebuy are beyond amazing! From start to finish, they went above and beyond to ensure that Rebuy was seamlessly integrated into my website theme. Their attention to detail, quick response times, and commitment to finding the perfect solution truly set them apart.
Not only did they help optimize the functionality, but they also provided invaluable insights to improve our ...
We apologize for the difficulties you’ve encountered — this isn’t the experience we want for our customers. Our management team will be reaching out to you directly to ensure ...
Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help.
My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or ...
Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our ...
The latest version actually updated their discounting to use Shopify Functions which makes this app usable so I recently reinstalled it.
The good. It does a lot in one app. GWP, Tiered GWP, Cross sells, Bundles, Post Purchase.
My main complaint that this app is not intuitive and although their support is responsive it does take a lot of time to get this app up and running the way you want. There ...
Thank you for sharing your thoughtful feedback — it really helps us understand where we can do better! 😊 We’re thrilled that you see the value in Rebuy’s features like GWP, ...