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In our top 3 apps for Shopify success! Fantastic product, huge functionality, and the team gave us 1-2-1 time to implement! Must have on Shopify! Strauss was awesome so thank you guys
had some issues when first installing the app, the products weren't syncing properly and were showing a corrupted file. but I contacted support and they fixed this very fast and were extremely apologetic! thanks for the help guys
[UPDATE] - Glad that we were able to help resolve this quickly. Thank you for the kind words! Please don't hesitate to reach out again if you need assistance!
[UPDATE] - We have been able to resolve your issue. I have sent you a direct email to discuss further.
Hi!
Thank you for your review. We're truly sorry to hear about your frustration with our application, but appreciate you bringing this issue to our attention. I see we have an open thread going through our chat and will work to help you resolve as quickly as possible.
If you would like to discuss this matter further or have any other topics you would like to discuss, you can contact me anytime at Christian.Sokolowski@rebuyengine.com. I will be happy to meet with you so we can make this right!
Finally got this app installed to show upsells in our drawer cart/mini cart! Can't wait to see how it increases our AOV with the AI product recommendations.
Rebuy's team has been incredibly helpful and on top of their game. The slideout cart and pre-purchase upsell functionalities are effective and something we'll continue to experiment with.
Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.
Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Dante was awesome at helping us set up the app! He is very helpful and attentive to getting everything working properly. We are extremely happy with the addition of Rebuy to our site. Everything is working perfectly and the additional revenue is amazing.
Thank you so much for the review! We are thrilled that you are having such a great experience and seeing such success with Rebuy.
Please don't ever hesitate to reach out if you need anything!!
Average order value Booster. DATA will tell you everything.
Fast and nice customer service as well! 6 stars!!!
First 6 star review ever! Yeah baby! 🕺 🙌
Thank you! 🙏! Your review makes a huge difference to our entire team. So again, thank you! Cheers!
We just started our trial and it's been such a great experience working with the Rebuy team (shoutout to Dylan for helping us get set up!).
Apps rarely have good support, and Rebuy nails this with their Slack channel.
The beauty of Rebuy is they will customize their various tools to match your store, so it doesn't feel off brand. And they're super flexible and open to ideas, which is awesome!
The timer count-down in-checkout upsells on your Shopify Plus Checkout and your ReCharge Subscription Checkout LOOK AWESOME!! 👏👏👏 Thank you for sharing your feedback with our team!! Reviews like this are a huge motivator for us and make a big difference to our team! So again, thanks! 👋
A fantastic app, easy to set up and start generating additional revenue with incremental upsells. Also, when I had a couple of issues, they are super easy to deal with and resolved it within minutes! - Ellie
Woot! Thank you! 🙌
This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!
Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! 😊🌟🛒