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We have had a great experience with this app and have seen our AOV increase from the start. Customer service is super kind and helpful and assisted us with a billing issue. Pricing is questionable though.
We sincerely apologize for the inconvenience and frustration you have experienced regarding the increase in fees. This has been escalated to our account team leadership to review and they will be reaching out to you directly to discuss the matter further. Once again, we apologize for any inconvenience this situation has caused and thank you for your patience and understanding.
great and fast support, rebuy is our core market, impossible to come back without it, we love it ;-)
I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!
Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!
You may find yourself having to custom code some things with this app (e.g., content positioning), but Rebuy support has generally been willing and able help with these tasks. Would like to see more built-in setup options in the future.
Thanks so much for the review! We are happy that you are enjoying the app.
We are always enhancing the product and would love some more feedback from you about your experience to understand what you are looking to get out of the app in the future. We will be in touch to discuss!
We use this app to show product recommendations on the PDP and cart flyout. It looks amazing and works as intended. Support is extremely helpful as well!
5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!
Have used this app on multiple stores, the ease of use and helpfulness of the staff is impeccable. Amazing features like pre and post offer checkouts, smart cart, product recommendations and bundle features. Lots of creative ways to utilize this app and can be integrated/customized to any theme. Shout out to Nick and Matt for all of their awesome help!
Game changing functionality, and fantastic support team. Recently helped identify a bug in our website that had crippled us for a few days even though it was nothing to do with them. Highly recommend. - Also to note, if you use Recharge there is no alternative so stop the hunt!
A great app with many different widgets that can be used for a variety of sale/marketing strategies.
Thank you so much for taking the time to share your review and positive experience with our app. 🙏 We are willing to work tirelessly for you. If there's anything we can do on our side to turn your experience with Rebuy or our the Rebuy Team into a 5 star review, please do let us know!! And we will do everything we can to make that happen! And regardless, THANK YOU for letting us play a small part in helping to grow your business! We are willing to respond to your feedback and make that 5 star experience happen!! You just let us know what we need to do and we'll do everything we can to make sure we take care of it. Stoked you're stoked and again, thanks! yew!
Rebuy helped me tremendously to recommend products more accurately to my visitors and to increase my AOV. Their new smartcart feature is also amazing and can be customized exactly as you want. Finally, the rebuy team is awesome and will never let you down if you need any help. Thanks guys!