Rebuy Personalization Engine , 666件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年4月25日

We have had a broken site for over a month reached out to support countless times now live chat has disappeared. They are ignoring us really bad behaviour.

Cali Tiger
オーストラリア
アプリの使用期間:4ヶ月
Rebuyが返信しました 2022年4月26日

Thank you for your review. We're sorry to hear you have had a frustrating experience, but truly appreciate you bringing this issue to our attention. We would like the opportunity to talk and investigate your feedback further.

An email has been sent to our documented address for the Cali Tiger brand, requesting a time to speak. If you did not receive it, could you please contact me at Christian.Sokolowski@rebuyengine.com so we can set up some time to meet?

2021年10月19日

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Plug.tech
アメリカ合衆国
アプリの使用期間:4日
2022年11月6日

Destroyed our theme. After installing the app the header and the cart were gone from our website. It is sunday afternoon, let's see how long it takes to get it fixed. So far, this app makes us lose money, instead of making.

COMOVITA
スペイン
アプリの使用期間:4ヶ月
Rebuyが返信しました 2022年11月7日

[Update] -
We have reached out multiple times to see how we can resolve this issue. We look forward to hearing back from you so we can continue the investigation.

Hi Comovita Team,

Thank you for your candid feedback. 

We are troubled to hear about the experience you encountered when installing the app. We would love to investigate further, determine the root cause, and rectify any issues that you have. We have reached out to you directly to connect and continue the investigation.

2022年2月24日

Very clean and super easy to use. Looks great on our website! Their staff is also incredibly helpful and quick to respond.

Yamamotoyama U.S.A.
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年8月2日

I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.

Omega Walk
シンガポール
アプリの使用期間:4日
2020年8月10日

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

MindfulSouls
オランダ
アプリの使用期間:4ヶ月
Rebuyが返信しました 2020年8月10日

Thank you so much!! 🙏 So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

2023年1月3日

Overall, it's a great tool to improve CVR across the site. Some integrations with other apps can be improved such as with Builder.io. Some features works better out of the box depending on the theme.

Privé Revaux
アメリカ合衆国
アプリの使用期間:3ヶ月
Rebuyが返信しました 2023年1月3日

Thanks so much for taking the time to leave a review! We would love to hear more about your experience with the app integrations so we will be reaching out to discuss that further. Please let us know if there is anything we can help with to make your brand successful!

2020年6月3日

Thank you so much for free support about locating widget and your app! We definitely recommend this app.

rawaesthetic
トルコ
アプリの使用期間:3ヶ月
Rebuyが返信しました 2020年6月3日

Stoked we were able to help!! Thanks for the positive feedback!! 👋

2022年10月13日

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

Mommy Makeup
アメリカ合衆国
アプリの使用期間:3日
Rebuyが返信しました 2022年10月15日

Thank you so much for the great review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

2020年7月10日

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

Bev
アメリカ合衆国
アプリの使用期間:3ヶ月
Rebuyが返信しました 2020年7月10日

That's terrific for us to hear! Thank you so much!! Your site is awesome too btw!! Love the style https://drinkbev.com/ and thank you again for allowing us the chance to work with you and unlock amazing personalized shopping experiences and upsells, and cross-sells!~ Cheers! 👋