Rebuy Personalization Engine

This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.

Incredible product with many use cases that work out of the box, or paired with other features on Shopify to make magic. The team is top tier and our MSM, Dante, has been extremely helpful on providing best practices, pipeline updates, and general guidance w/ all things Rebuy and Shopify.

Jason was a great support today. He was responsive and patient and answered all of my questions as well as stayed with me through every step until my updates were accomplished.

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

I recently had the pleasure of working with Tom from Rebuy, and I must say, it was an exceptional experience. Despite encountering a tricky issue on their website, Tom's dedication and persistence were outstanding. He patiently worked through the problem, demonstrating not only his expertise but also a genuine commitment to customer satisfaction. His perseverance paid off as he ingeniously resolved the issue. It's rare to come across such dedicated support. Tom's excellent service and problem-solving skills are commendable. I wholeheartedly recommend Rebuy for their top-notch customer support. 10/10 for an excellent job well done!!

Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!

First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!

Brilliant app, literally. We've been aware of Rebuy for a year and now got the opportunity to try it. One thing I would point out is that the conversion rate increased massively. We have a relatively small number of SKUs, but customization and ai-powered recommendations mean we can make the most out of what the checkout & cart page can offer. The app is easy to install, but the initial setup is a bit difficult. The great thing is, Rebuy has fantastic support and helps us establish the app from A to Z. I want to especially mention Nick who helped and still is helping us. Great product and great support. Plus, ReCharge integration. Highly recommend it to any merchant who wants to lift their conversion rate. The ROI is pretty decent.

This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy.

Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently.

As a small business owner who builds and does everything himself, I couldn't ask for a better app.

Rebuy and their support team is great! so many options and flexibility not only from an out-the-box standpoint, but custom solutions for any merchants needs! Would 10/10 recommend!