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The overall experience has been great so far.
We had the app installed on one of the websites, implemented dynamic bundles and gift with purchase which went well and seen results straight away.
Since we started working with Monica Neal on the "7 weeks growth program" I feel like we have finally started to make the most out Rebuy Engine. Monica's been great leading the growth and keeping us updated with the new widgets. I'd also like to mention we had difficulties implementing the SmartCart due to our custom theme, the team was on it and helped us deliver an "on brand" customer experience without having to involve a 3rd party developer, mega helpful.
That's fantastic to hear! We are so glad to know that the overall experience has been great, and it sounds like Monica Neal and the team have been doing an excellent job in helping you implement the tool. Please do reach out if you ever need anything in the future!
Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
Aiman Alamdy is an absolute beast!
Most reps will just respond to an inquiry with a ton of links with robust documentation on how the user needs to make the change. Aiman was able to get into the code over a Zoom call and help us from start to finish to set up our upsells and ensure they were firing.
He cares about customers and is willing to go above and beyond to ensure they are taken care of.
Thank you for the glowing review! We are happy to hear that you have been having such a wonderful experience with the Rebuy. Please don't hesitate to reach out should you have any questions 🤩
Great, fast and very helpfful customer support:) Solved all of my problems in a hour.
Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! 😊🚀👍
Incredible tool to dynamically upsell items, AND works in Recharge's checkout too. The setup is very easy/intuitive to use. For the more technical offers we wanted to test, their team is very helpful and communicative, we were testing out a very custom setup for some of our biggest holiday deals and they were available to assist us throughout the entire process, including weekends and late nights. Couldn't have done it without their great team. Shoutout to Dylan & Strauss!
Shout out to Dylan and Strauss for sure!! Dream team right there! 💫 Let’s goooo fellas! 💪 and thank YOU for sharing your experience and taking the time to leave a positive review for us. It makes a huge difference to our entire team! 🤟
Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!
Thank you for the fantastic review! 🌟 We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!
The best app we use on Shopify! Rebuy has played a big part in helping drive up CVR and AOV. Also can't say enough about the Rebuy team. It's usually a struggle to have a productive live chat with support but Rebuy is always is super attentive, genuinely helpful, and technically sound. Wish we would have used the app sooner and can't recommend enough!
Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you 😊
Amazing team and app - this app pays for itself + my shopify plus membership. Ian has been SUPER helpful with setting up my rebuy features.
Thanks for the great review! We are pumped you are enjoying the app and are seeing so much success!!! We can also confirm Ian is amazing, so thanks for calling that out!!! We look forward to watching your future success.
Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!
Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊
I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.
Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!