Rebuy Personalization Engine

Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.

Rebuy is awesome, the functionality is un-matched as is its customer service. Without Rebuy we would not have nearly as many options to increase our sales.

We have only been using Rebuy for a few weeks now, and I cannot speak more highly of the program and of the support team. The basic implementation of Rebuy was simple and made even easier by our AWESOME success manger, Janet. With her help, we have already seen a sizable lift in AOV in just this short time.

In addition to this, we first started using Rebuy during Black Friday… and during Thanksgiving dinner, I gave thanks to Janet for saving Black Friday. Due to the complexity of our store’s BFCM deals, Rebuy lacked some technical features needed to run said deals. Rather than taking that at face value, Janet worked with me up until Thanksgiving Dinner (literally) coming up with work arounds and solutions. I am THRILLED to say that thanks to Janet (and her lead Aaron!), we were able to get the all BFCM elements up and running, which led to our business having its biggest sales day in history. I cannot speak more highly of Janet’s her patience, deep understanding of Rebuy, and willingness to go above and beyond. And, Rebuy has been great :)

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Gran aplicación, aún no veo resultados, pero simple para instalar, muchas opciones, carrito desplegable. Además, súper buen servicio al cliente, me solucionaron un error

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

I'm using this app for upselling on my e-commerce store. Just getting started. Jeffrey has been great in providing me with all the information I needed.

An extremely valuable app. We are still under utilizing it realistically but it is still earnings its weight in gold. Shout out to Ian from Rebuy on stellar support during our launch and after. The whole team behind Rebuy is quite excellent and support is stellar.

I am writing this review to express my gratitude and satisfaction with the exceptional support and dedication your team has demonstrated in resolving the issues we encountered. While we initially faced some challenges, I am delighted to report that the majority of these issues have now been successfully resolved.

What sets Rebuy apart is the personalized attention and commitment that was extended to me by your team. After expressing my concerns, I was contacted personally by a member of your team who took the time to understand our specific needs and the problems we were facing. This level of engagement and communication significantly reassured us that our concerns were being taken seriously.

Since then, your team has worked closely with ours to address and rectify the issues we encountered. The collaborative approach and open lines of communication have allowed for efficient troubleshooting and effective resolution of the problems. I am impressed by the dedication and expertise displayed by your developers and the entire support team.

Furthermore, the proactive measures taken by Rebuy to ensure that these issues do not recur have been commendable. It is evident that you value customer feedback and are genuinely committed to improving your services. This commitment is reflected in the proactive steps your team has taken to work closely with us, ensuring that any remaining issues are resolved promptly.

In conclusion, I am pleased to say that Rebuy has proven its commitment to customer satisfaction through its exceptional support and issue resolution. Your team's efforts in addressing our concerns have exceeded our expectations, and we are confident in continuing our partnership with Rebuy. I wholeheartedly recommend Rebuy to other Shopify store owners who are seeking a reliable and responsive app partner.

Thank you once again for your outstanding support.

Such a great app. Easy to install and makes us a ton of money. We can build out custom funnels and upsell specific products that are usually never popular. 5 stars for sure.