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Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.
Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Dante was awesome at helping us set up the app! He is very helpful and attentive to getting everything working properly. We are extremely happy with the addition of Rebuy to our site. Everything is working perfectly and the additional revenue is amazing.
Thank you so much for the review! We are thrilled that you are having such a great experience and seeing such success with Rebuy.
Please don't ever hesitate to reach out if you need anything!!
Average order value Booster. DATA will tell you everything.
Fast and nice customer service as well! 6 stars!!!
First 6 star review ever! Yeah baby! 🕺 🙌
Thank you! 🙏! Your review makes a huge difference to our entire team. So again, thank you! Cheers!
We just started our trial and it's been such a great experience working with the Rebuy team (shoutout to Dylan for helping us get set up!).
Apps rarely have good support, and Rebuy nails this with their Slack channel.
The beauty of Rebuy is they will customize their various tools to match your store, so it doesn't feel off brand. And they're super flexible and open to ideas, which is awesome!
The timer count-down in-checkout upsells on your Shopify Plus Checkout and your ReCharge Subscription Checkout LOOK AWESOME!! 👏👏👏 Thank you for sharing your feedback with our team!! Reviews like this are a huge motivator for us and make a big difference to our team! So again, thanks! 👋
A fantastic app, easy to set up and start generating additional revenue with incremental upsells. Also, when I had a couple of issues, they are super easy to deal with and resolved it within minutes! - Ellie
Woot! Thank you! 🙌
This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!
Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! 😊🌟🛒
We are about to turn this app live on our site and we're super excited. This whole process has been very simple and smooth considering we have no tech person on our team. Aaron Dungca has been with us every step of the way and could not have been more knowledgeable, positive and helpful. He is incredibly responsive and patient and an amazing asset/representative of the company.
Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far with Rebuy and our Team. Please let us know if there is anything else we can do to help get you set up for success!
This app is great for converting one-time purchasers to subscribers. It's also good for upselling after someone adds a product to their cart. It is more than paying for itself in these ways!
Thank you for the great review! We are so happy that you are enjoying Rebuy :-) Please don't ever hesitate to reach out to us if you have any questions!
Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.
Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.
Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.
The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.
Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏