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Really helps decrease the cart abandonment rate! Messenger marketing is the future. The CTR of Messenger Messages is way higher than Emails.
good app but no give sales
i dont know if its working like other apps
This app displays fake stats. You need to catch it quick when it shows that it recovered 1 cart. Then go check the order that has the same amount spent and you can check the shopify conversions. You will see that person did not come from fb messenger.
Thank you for your feedback!
Being clear about which carts have been converted by Recart is our top priority, which is why we have an ‘all abandoned carts page’ listing each and every recovered cart including the recovery link the customer used.
If in the future you’re unsure of any of these conversions, please do go ahead and get in touch with us via the chat on the Recart Dashboard. We’d be happy to provide you with additional data of the purchase to confirm the conversion’s authenticity.
From the first day I installed this app, the app did not connect with my facebook page. Got Customer Service help - replied after a few hrs - and page got connected. I played around with the app a little bit. Made some abandoned cart messages.
The next day, the app disconnected from my facebook page again. Got help, fixed it. But no abandoned carts showed up in the app, despite having a list on Shopify.
Then, the app disconnected a THIRD time - And it got fixed again. The CS was suggesting a bunch of possible reasons, like changes to my facebook security settings, antivirus, etc. None of which are applicable in my situation.
So my abandoned cart messaging system still does not work and the customer service seems to be calling me Stephanie now (who is this?) and did not fully answer my questions.
To top it off, I got daily marketing emails asking how I'm connecting with customers etc - well, I'm not, because your app is not working and none of your technicians and customer support is able to identify why.
I wonder how you get so many good reviews if you're not able to fix these fundamental issues I'm experiencing with your app?
Thank you for giving us feedback!
We're very sorry that your first experience with Recart was not the best. Please know that there was a technical issue on our side which resulted in a Facebook page connection loss and it affected more of our merchants. Once we have identified the cause of the issue, our developer team has started to fix it immediately. We're sorry that you were one of the merchants who had to experience this.
We sent you an email addressing your abandoned cart issue, please get back to us and we'll help fix this issue as soon as possible!
Nao presta, péssimo nao cumpre o que promete
Thank you for your feedback! :)
Let us know if you'd like to give Recart another try and we'll help you set it up to run at maximum efficiency! Also you'll have 7+21 free trial days to see if Recart suits your needs this way. ;)
belle application serviable et facile à utiliser.
good app but i haven't seen any changes on my store since i started using it
Super. I like the app, but why ask for feedback in advance?
great app so far, still ahve to take a look further but looks great
Good: Great onboarding experience
Bad: Too spammy, affecting the shop's reputation
I will only recommend the Order Subscription notification option.
Thank you for your feedback.
We are happy to read that you’ve liked our on-boarding process. :)
We sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon as possible!
Our support team is always happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future.