Recart: SMS & List Growth

Worst shopify app we've used. The features the app promise to deliver are nice. The problem is some key feature NEVER work for us. For instance, the app was supposed to send 3 emails to the customers who abandoned the cart. It did not email the customers at all.

We reported this issue to the customer support. They promised to investigate the problem and get back to us. We have never heard from ...

Received an email that a cart was recovered and an order placed for $71. The cart did exist, however your app rounded the amount up from $70.99 - I've not yet seen anything stating that you do rounding, but when it comes to accurate revenue, that action is dubious, and more to the point, no such order was placed. How do I trust an app that has given me bad data from the beginning?

Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support. Bad support.

complex, lack of support. Maybe I'm not so tech savvy just like all the small startup.

BOO Too expensive and doesn't work!

It doesn't work. I installed it and it says 'ok'. That's it.

can not send email by using my store email. All of email sent by this app go to spam box

Awful app; Our team paid 2 months, we had 150+ add to cart, but only 17 have been retargeted.

I contacted support since 1 month, they don't answer the question but talk about others things that are irrelevant to my problem.

Then I Tried to get refund, apparently 17 retargeting is worst the money

This is my experience with this app.

We were really pleased with the guidance and support in getting set up I honestly can not fault them as a company with regards to attention to their customers, Anca was dedicated in looking after us and our business. Sadly shortly after installation facebook changed the way in which messages can be delivered which meant that we could not collect subscribers which was 80% of the point of ...

Had to come back and change my review to 1 star. they offer an extended 21 days on your trial if you leave a good review, but when i messaged them to claim that extra 21 days, I was told all they could do was give me a "thank you" Not to mention that I contacted them 10 different times in the span of a week, and only got 1 response, which was to tell me they couldn't do the extension on the trial ...