Recart: SMS & List Growth

App has some impressive integrations and strategies to make up for the pre-check loss that occurred in April.

When we had issues getting everything setup and making the widgets show properly within our theme their customer service team worked with us for a week, providing great service and setting everything up just right.

Gave a 4 out of 5 stars because the load time of our pages did suffer a bit due to some of the apps features.

At the end of the day we did not decide to stay with Recart - as the strategies did not line up with our branding and preferred method of customer communications but that has nothing to do with the app itself or the team behind it.

Thanks for the great service Walter & Soma.

Very good app im sure its going to help us get better revenues. i think i good option would be to set up if you want to not to show the messenger button on mobile.

so good and offer many functions

So far the app has been extremely helpful for our companies growth! We have already have rescued so extra money we would have lost!

They bent over backwards to get this app working for me! Thank you so much. I look forward to seeing how it works out.

We were really pleased with the guidance and support in getting set up I honestly can not fault them as a company with regards to attention to their customers, Anca was dedicated in looking after us and our business. Sadly shortly after installation facebook changed the way in which messages can be delivered which meant that we could not collect subscribers which was 80% of the point of installing the app, to offer a discount on a new messaging channel in return for future direct marketing opportunities. After FB's changes to all EU stores this was no longer possible. We flows which we set up to engage the customers who abandoned carts were also effected by this, without buttons they would no longer be able to return to cart to checkout from the message. We would also not be able to message anyone we had spoke to before on messenger.. along with many other limitation including no images in the messages also which was a shame. Its not the fault of RECART, I don't blame them as the changes facebook made due to GDPR were out of their control, however billing us for a product that did not work at all was more than a bit harsh. I think we should have been given an apology for all hours we invested into setting up the flows within the app, and refunded in full or had the option to be refunded in full. To be honest I think legally because the product was absolutely no longer as advertised they must refund us... but I would rather state my disappointment here and go our separate ways than chase a company for a wasted $300.

Great recovery emails! They also look nice unlike many others.. All though for some reason only one cart was recovered in 1 month period..

Not sure if we would use it or recommend it. Hard to tell. Not able to to use most of the features during the trial. Still trying to decide if we are going to go with this app or another one. Since the features during the trial was limited it is difficult to say. Writing this review to extend the trial to see if it is worth it or not.

Recovered an abandoned cart first day. Great so far!

GOOD DUNG KHA TIEN LOI PHU HOP VOI TOI