Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
14 november 2023

I love the numbers coming in from our campaigns and flows, especially the welcome; it offers a personal touch with conditional splits that really engage our customers. And it really gets results (sales). At first, I was concerned about our opt-ins, but our rep, Jordan, did more than just provide awesome suggestions — he also worked with us to create different versions, like a step with email and text at the same time. Our signup conversions improved dramatically, jumping from 1.25% before Recart to 7% for email and almost 5% for SMS.

Plum Deluxe Tea
Verenigde Staten
6 maanden gebruiken de app
Recart heeft geantwoord 16 november 2023

Hi there,

We wanted to say thank you for your awesome review! We genuinely appreciate your support and the time you took to share your positive experience! Your feedback fuels our passion, and we're excited to keep delivering top-notch value to users like you.

It's truly rewarding to hear that our app has had a positive impact on your Shopify journey, and we are delighted to know that Recart has met your expectations and increased your opt-in rates. Your feedback serves as a testament to the hard work and dedication of Jordan and our entire team.

We're thrilled to have Plum Deluxe Tea as part of our community, and we promise to continue working hard to exceed your expectations. If there's ever anything specific you'd like to see or any additional features you think would enhance your experience, please feel free to share your thoughts. We value your input immensely.

Thank you once again, and here's to more great experiences ahead!

Best,
The Recart Team

31 oktober 2023

We've been working with the Recart team for nearly a year. They are very helpful, immediately respond, and are always eager to help. All in all our experience has been positive, no issues, and it has helped us grow our subscribers as well as increase our ROI. We recommend them.

Prop Money Inc.
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Recart heeft geantwoord 6 november 2023

Hi there,

Thank you so much for taking the time to share your positive experience with us! We are so thrilled to hear that you had such a great experience with us.

We are always striving to provide our customers with the best, so your feedback is incredibly valuable to us. We will continue to work hard to meet and exceed your expectations.

Thank you again for your kind words and support. We look forward to continuing to help Prop Money grow and flourish!

Best,
The Recart Team

30 oktober 2023

We love using Recart. The app is intuitive and easy to use. They have awesome technical support, but what's really blown us away is the support around strategy, ideas, and implementation of those ideas directly with their team. So rad!

Keep Nature Wild
Verenigde Staten
Meer dan een jaar gebruiken de app
Recart heeft geantwoord 6 november 2023

Hi there,

We are delighted to read your glowing review! Your satisfaction is our top priority, and your kind words mean the world to us.

Thank you for highlighting our team's exceptional customer service. We take pride in providing a helpful and enjoyable shopping experience for every customer.

Your feedback is truly invaluable as we continuously strive to improve our offerings. We are committed to exceeding your expectations and making you a lifelong customer.

Thank you again for choosing us. We look forward to helping Keep Nature Wild continue to grow and share your amazing apparel with as many people as possible!

Best,
The Recart Team

30 oktober 2023

What an incredible app - truly has taken our DTC brand's revenue and owned marketing efficiency to the next level. Really enjoying the automation capabilities and the interface on Recart. Plus, the "packs" the team drops for us (automations, popups, pre-built flows) seemingly on a quarterly basis are an incredible add-on and take a ton off of my plate. Highly recommend!

Rejuvia
Verenigde Staten
5 maanden gebruiken de app
Recart heeft geantwoord 6 november 2023

Hi there,

We're over the moon to receive your fantastic review!

Your kind words about our templates and the automation we offer are deeply appreciated. We take great pride in creating an experience that exceeds expectations.

Your feedback is a vital part of our growth and development. We'll continue to refine our offerings to ensure your continued satisfaction.

Thank you for choosing us and sharing your wonderful experience. We look forward to working alongside you at Rejuvia for years to come, bringing restful night's sleep to homes everywhere!

Best,
The Recart Team

20 september 2023

This used to be a great app but my Facebook page disconnected (the success of this depends on it) I emailed days ago to 3 different support emails and 2 on the chat and not one reply. I am losing sales and will be searching for a better alternative. Beware. They take money but customer support has suddenly become non existent. Not happy.

Love Amber X Ltd
Verenigd Koninkrijk
Ongeveer 5 jaar gebruiken de app
Recart heeft geantwoord 30 oktober 2023

Hi, we greatly appreciate your feedback and would like to extend our sincerest apologies for the less-than-ideal experience you encountered. Your input is invaluable to us.

We understand that you initially reached out to us through our Support channel, and regrettably, it appears that our response ended up in your SPAM folder. We subsequently made additional attempts to contact you directly via email, but we acknowledge that some time had passed by then. We have thoroughly reviewed our internal procedures to enhance the deliverability of our messages, ensuring that such issues are avoided in the future.

Additionally, we had taken immediate steps to address your concerns by issuing a full refund for the last month's service.

If there is anything else we can do to better support you or if you have any further concerns, please do not hesitate to reach out. Your satisfaction is of the utmost importance to us, and we are committed to providing you with a more positive experience going forward.

Once again, we apologize for any frustration or inconvenience you may have encountered, and we genuinely appreciate your feedback, as it assists us in improving our services.

2 september 2021

THIS APP IS AMAZING!!! Generated so mich already. 30 min. After installing i Got 2 orders thru there them!!! Now i’m getting so much profit from their app!!! U NEED THIS APP

Lashouts
Denemarken
Meer dan 2 jaar gebruiken de app
Recart heeft geantwoord 2 september 2021

Thank you so much for your feedback! :)

We are super happy that you like our app, and we will keep doing our best to meet your expectations.

Feel free to reach out to us if you need any help.

Best,
Recart Team

24 november 2020

Recart is by far the best apps I've ever installed in my store. Once setup and configured, I saw an immediate increase in sales, adding 2 to 3000 per month. The welcome pop-ups are getting nearly a 10% engagement rate with a 93% open rate. If I've had any issue or question, Barbara from support has been phenomenal in helping get those taken care of. You will not regret installing this app!

Polish Shirt Store
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Recart heeft geantwoord 26 november 2020

Thanks so much for your feedback.

We are glad to hear about your success, and that you are satisfied with our support. :)

Let us know if we can help with anything.

Best,
Recart team

1 juli 2022

Hands down the BEST SMS app I love the support you get one on one support. I also have the best Rep Jordan he takes care of us. If you are considering sms highly recommend recart.

Glamfoxboutique.com
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Recart heeft geantwoord 1 juli 2022

Thanks so much for the superb feedback, we are truly happy to see you recommend Recart! :)

Let us know if we can assist with anything.
Best,
Recart Team

4 december 2020

Very easy to setup. Just spend 1 hour at the beginning to setup all the opt-in tools, automated flows, templates and a few minutes to setup some 1-off flows. We're still in the trial period and everything's great so far! I couldn't think of any reason why our sales or abandoned card conversion would go down with Recart. It's been given us a new way to connect to our customers aside from email. The templates are really nice and helps a lot since we don't have copywriters in our team. Truly, an app that deserves 5 star. Astrata Health x Bragg Design Studio

Astrata Health Solutions
Australië
Ongeveer 2 jaar gebruiken de app
Recart heeft geantwoord 7 december 2020

Thanks for the review! :)

We'd love to hear what your experiences have been like in the last couple of days. Maybe we could also help you with further optimising your setup.

Feel free to get back in touch with us via the in-app chat and we'd be happy to help out.

Recart team

Bewerkt 23 januari 2021

so happy with this app. it has helped me bump up my revenues by auto engaging with the prospective buyers. kudos to the developer of this app! thank you.

Ear Crown PH
Filipijnen
Bijna 2 jaar gebruiken de app
Recart heeft geantwoord 25 januari 2021

Thanks for the awesome review!

Keep up the good work and let us know if you need any assistance :-)

Recart team