Recensies (5.473)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 januari 2018

Convenient and simple app. All in one dashboard

Find Your Goodies
Oekraïne
10 dagen gebruiken de app
16 januari 2017

Easy to use. Great interface. Support is quick to answer and get back to you. recovered lost sales within 2 days of using GhostMonitor

Submarine Swim
Verenigde Staten
10 dagen gebruiken de app
22 april 2018

Very simple to use... And very useful!!!

Targhets
Verenigd Koninkrijk
10 dagen gebruiken de app
7 februari 2017

So far so good with this app 1 week in.
The interface is well designed, easy to use and set up is very straightforward.
There seem to be differences in the abandoned cart list between the app and the shopify zero orders customer list, but as I say - so far so good.
Not made a sale due to it yet, but time will tell...

Cymbomute
Verenigd Koninkrijk
10 dagen gebruiken de app
20 oktober 2017

Love the app! Our open rate is up to 92% which is absolutely insane! Highly recommend

Hfbusiness
Slowakije
10 dagen gebruiken de app
16 oktober 2017

This app displays fake stats. You need to catch it quick when it shows that it recovered 1 cart. Then go check the order that has the same amount spent and you can check the shopify conversions. You will see that person did not come from fb messenger.

Afford My Fashion
Verenigde Staten
10 dagen gebruiken de app
Recart heeft geantwoord 29 maart 2019

Thank you for your feedback!

Being clear about which carts have been converted by Recart is our top priority, which is why we have an ‘all abandoned carts page’ listing each and every recovered cart including the recovery link the customer used.

If in the future you’re unsure of any of these conversions, please do go ahead and get in touch with us via the chat on the Recart Dashboard. We’d be happy to provide you with additional data of the purchase to confirm the conversion’s authenticity.

17 november 2018

Its a wonderful application indeed as it had helped me to boost my sales. Would recommend all dropshippers to sign up for it!!

OneWizion
Maleisië
10 dagen gebruiken de app
4 december 2017

Great product, thank you for making my conversion rate much higher!

Coolgiftideaseu
Malta
10 dagen gebruiken de app
Bewerkt 23 november 2019

From the first day I installed this app, the app did not connect with my facebook page. Got Customer Service help - replied after a few hrs - and page got connected. I played around with the app a little bit. Made some abandoned cart messages.

The next day, the app disconnected from my facebook page again. Got help, fixed it. But no abandoned carts showed up in the app, despite having a list on Shopify.

Then, the app disconnected a THIRD time - And it got fixed again. The CS was suggesting a bunch of possible reasons, like changes to my facebook security settings, antivirus, etc. None of which are applicable in my situation.

So my abandoned cart messaging system still does not work and the customer service seems to be calling me Stephanie now (who is this?) and did not fully answer my questions.

To top it off, I got daily marketing emails asking how I'm connecting with customers etc - well, I'm not, because your app is not working and none of your technicians and customer support is able to identify why.

I wonder how you get so many good reviews if you're not able to fix these fundamental issues I'm experiencing with your app?

Kneele
Hongkong SAR van China
10 dagen gebruiken de app
Recart heeft geantwoord 23 november 2019

Thank you for giving us feedback!

We're very sorry that your first experience with Recart was not the best. Please know that there was a technical issue on our side which resulted in a Facebook page connection loss and it affected more of our merchants. Once we have identified the cause of the issue, our developer team has started to fix it immediately. We're sorry that you were one of the merchants who had to experience this.

We sent you an email addressing your abandoned cart issue, please get back to us and we'll help fix this issue as soon as possible!

16 oktober 2017

Been using Recart for a while, gave great results. Great app!

Prime Finders
Canada
10 dagen gebruiken de app