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Absolutely dreadful app. Never worked on the theme I had and there customer support team took on average 4 days to respond to any question for me to conclude with removing the app due to no help at all. I would not use this ever again.
Thank you for your review!
We are very sorry that you had a negative experience with Recart.
Even though our support team is not available 24/7, we always do our best to respond as soon as possible.
If you'd like to give Recart another try with our team's help, please feel free to get in touch anytime :)
This is by far one of the best tools on Shopify. This is changing the whole game of marketing. Having customers on a Messenger list is the email lists on steroids.
Good email customisation and the email capture before checkout is cool. Shame it doesn't send the data to your shopify dashboard
love this app! works so smooth and helped me a lot!
Very helpful on learning why my customers abandon their carts!
** updated** Apparently the people at Recart don't like negative reviews. I received an email in less than 5 minutes after posting the last review.
Please understand, if you have an issue and talk with them via the chat option, the customer service reps do not communicate with each other. This leaves for one employee to email me passively aggressively accusing me of lying about the last review.
I have no idea if this is actually working. The emails sent don't correspond to the list of abandoned checkouts on shopify.
Customer service didn't even know or have answers, said they would get back to me in a couple hours, to no avail.
Thank you for your review, we appreciate it!
We are sorry that you had a negative experience with Recart.
Even though our support team is not available 24/7, we always do our best to respond as soon as possible.
We advise you to turn off the Shopify abandoned checkout notification, this way you'll prevent sending out doubled campaigns.
In comparison to Shopify, beside the checkout, Recart captures emails for abandoned carts from several sources, including other popup plugins, like Privy, Wheelio, OptiMonk and so on. In addition, Recart captures emails from conventional newsletter subscription forms and the checkout page as well.
If you need any assistance with your account, please don't hesitate to contact us, we are more than happy to help. :)
I've used this app on multiple stores. It's a must have. Adding messenger to your flow is a whole nother level
Good, this app need to mystore
Easy to use and great for saving time. Highly recommended
the app's idea is amazing i wish i could increase my profit using it.