Sales Pop up Conversion Pro , 4,259件のレビュー
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I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.
Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.
The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.
I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.
Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.
In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.
We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks
Bad customer services. We added only Countdown Timer . Looks ugly in our website then we contacted customer service. Luis`s reply "It might be as exact as our photo because your store theme is different from this theme."
Thanks for your feedback. We apologize for the inconvenience caused and regret the inconvenience. Our customer support manager has contacted you via email. Please reinstall the app; the team will ensure it meets your requirements. We are here for you.
HOW I CAN WRITE A REVIEW FORCED WITHOUT USE
Adding a review is optional for the user, we have also mentioned it in the app. We encourage you to add it later when you have fully experienced the app on your store. We hope it will improve conversion and generate sales for you.
Na descriçao falam que tem plano gratuito porem nao tem plano gratis, mentem! me fizeram perder tempo!
Pedimos desculpas pela inconveniência. Oferecemos um plano gratuito que você pode assinar na área de configurações do aplicativo. Nossa equipe de suporte por chat também está disponível 24 horas por dia, 7 dias por semana, caso você precise de ajuda.
This app is a trap. They bill you based on the boosted revenue but...to close the pop-up by clicking the X button, it happens 2 out of 3 times that the pop-up is clicked. If that session converts into a sale, then they count it as boosted revenue. Very dishonest way to bill your faithful customers. Sad app.
Hi there,
We are really sorry to hear that you faced inconvenience while using the application. After seeing your current store details, we could not find any boosted revenue charge against your store. Also, our customer support manager has contacted you in this matter to get clear visibility, kindly respond and install the application so that we can assist you in the best possible ways.
The app doesn't work and I contacted the support and after a few days they still didn't contacted me and didn't help me.
We see that app is working just fine on your store. Please check and let us know if you see any issue in your account. Our team is available to help you out.
We hope that app will help you boost sales.
All the best!
App Isn't working very disappointed...........................................................................................................................................................................................................................................................
The app is working just fine on your store. Please check and let our support team know if you see any issue in your account. They'll be glad to help you.
We hope that app will help you boost sales.
All the best!
! i won't use it any more!!!!!!it pay more money, dont take any sales. i dont want to recoomend it to others.
Thank you for adding the feedback. We found that store has been closed for last 6 months and app didn't charge any money.
Our support manager will reach out to you via email to learn more about your experience and help you achieve your sales goal.
This app make you to select the PRO version and doesn't give you any trial days. So you have to pay for it, and after taking a look you will delete this app like I do. The app doesn't allow you to customize theme as they advertising.
p/s: the team reached out and confirm it is a problem by charged without any trial. and I got full refund.
We're sorry for the inconvenience this has caused. We had some issue going on which has been fixed and we are offering a trial for 14 days now as clearly mentioned in the description. Our customer support manager has contacted you in this regard and we would like to assist you in this matter as far as we can.
Seems like you have uninstalled the application, we request you to install the application again so that we can assist you in this matter.
Thanks!
En la App Store indica que tienes una versión gratuita, pero al instalarla te obliga a aceptar la versión de pago mensual o no podrás usarla. NO ES GRATIS!
We are really sorry for the inconvenience you have faced, our customer support manager has contacted you in this regard and we request you to install our application again so that we can resolve your issue as soon as possible.