Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 november 2023

The customer support team is very cooperative fully recommended from mine side. Thank you.

Herbal Products
Pakistan
3 maanden gebruiken de app
14 juni 2023

Great app and support. Increases sales and helps site look updated and active. Had an issue and support solved quickly

fromaggio
Verenigde Staten
Meer dan 3 jaar gebruiken de app
7 november 2023

Great customer service when trying to figure out some settings!

Subtle Creationz
Verenigde Staten
17 dagen gebruiken de app
8 augustus 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.

Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.

The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.

I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.

Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.

In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

The Senset®
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Care Cart heeft geantwoord 10 augustus 2023

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

10 oktober 2023

Five stars for Arya! She offered incredible support with the Salespop up Conversion Pro app. Any challenges I had were swiftly addressed. Truly appreciate her dedication and expertise!

AIC
Zwitserland
3 maanden gebruiken de app
30 oktober 2023

Great app and the customer support is even better

Inflate Mate
Australië
6 maanden gebruiken de app
10 januari 2024

Goeie app, werkt goed en goede service

Koopjesvoorjou
Nederland
2 dagen gebruiken de app
24 juni 2023

the response time was super fast! i needed a certain product blocked from popping up and Alan went in there and just did it for me making my life a million times easier. Awesome product and service i highly recommend it!

DozoDanks
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
21 december 2023

Nice app

Pluuush
Frankrijk
4 dagen gebruiken de app
14 september 2023

Awesome app cant wait to see the results on my new store, Eva was a great help

GT Print
Zuid-Afrika
Ongeveer 2 maanden gebruiken de app