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Hasti was extremely helpful in setting up my product recommendations. She guided me through the process and helped with all of my questions.
the expert guy was so helpful, and sorted my issue within mins. I wasjust setting up and couldnt get it to work but he sorted it and sent me a link to see in action straight away. top service
Amazing app and very helpful customer service! I had a question and it was answered in just a few minutes! This app is by far the most customizable app I have seen for related products!
Don't sign up for wiser apps unless you read everything and sure that you want to use it. After you try it and delete it, they will still spam you endlessly with emails. And phone calls.
Accept our apologies for the inconvenience caused. Our app sends a couple of emails to users automatically inorder to inform about the proper uninstallation of app's code which remains in the store theme. That code has to be removed actually and it cannot be removed at app's end. Thats a manual process for all apps on the app store.
Thats why we send email to the users asking about it and the reason why the app was uninstalled. There may be some issue which we try to findout from the users.
We will make sure to update our process soon.
Thanks
Team Wiser
Uninstalling this app is a nightmare. It injects code that broke my store!!! Stay away
Sorry for the issue that happened. Some of your theme's code was conflicted and it caused a temporary issue which was handled timely by our team. We assure you for better services as the app is much enhanced and stable now. Try it again please.
Uinstalled the app and now when I try to checkout on my store I get this message:
GET https://wiser.expertvillagemedia.com/recently-viewed-new/app/CreateDraftOrders/?evmcallback=jQuery... 500 (Internal Server Error)
Customers can't order anymore!!! How can I remove completly this app please?
Edit: thanks to the support, responded really quickly and removed the files that were causing troubles.
So far this app has met all my needs & the live chat has been really helpful to quickly edit & understand all its features.