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good app, install this app day before yesterday and they help me to set it up also, support is very good,
Thanks for the review. Feel free to reachout anytime for assistance further. :)
Thanks
Amit
Team Wiser AI
Wiser seems to put everything I've researched all in to one app. I struggled with a few apps more expensive than this one, only to dump because I found something better. I'm not having second thoughts. The support team was excellent.
Go Wiser! Great app, with a great team. Their product carries so much value for us as merchants.
Also, you can start for free and growing with the app!
That's great. Great app and help us a lot
Super app! Very easy to install, and with the little coding knowledge that I have I thought it would be difficult, but this was a breeze, thank you guys! Can't believe this app is free, very professional and beautiful on the site. Very happy! :)
The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value.
I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in.
Think carefully about how scaleable an option this will be for your store.
Had an issue with the app where the recommend product is not showing on the cart page. Contacted the support, only after a day after they showed me a javascript snapshot and told me to delete the javascript assuming I know how to do it. After I asked them yet again how to do that, they told me to contact store developer?! Not sure why they can't just go in and solve the issue for me but I won't even bother asking them again.
Plus, all the recommended products are the same among all product pages.
UNINSTALL NOW.
We apologise for the issue you had with the app earlier. Our support team asked you to resolve the javascript errors in your store which was from your store theme.
As the issue was from your theme, we were not able to fix that as it was beyond the scope of our app setup service.
We will be happy to help in future whenever you would like to use our apps again.
Great app! great customer service, Karishma quickly answered all our questions. Highly recommend this app.
Spent a lot of time installing the app and setup. The app resulted in the theme store malfunctioning, had to reinstall. They couldn't troubleshoot
As a small business owner who works outside of my business it can often be tricky balancing the time to learn new systems & apps. The team proactively reached out, and, helped me make the changes I had envisioned. Bringing my vision to life & couldn’t have been happier with service provided.
10000% would recommend.