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I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.
We are delighted that you are enjoying and benefiting from ReConvert.
Alex is one of our most technically-gifted support agents!
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
Great customer support, quick replies and very understanding and patient. When I gave feedback and suggestion, they took it an implemented it. Thanks to Anastasia and Vladimir for helping me with the billing charge
Thank you for your 5* review - it means the world to us!
Anastasia and Vladimir - dream team!!
Always here for you 🖤
Jordan | Customer Care
Vladimir fixed my issue immediately; great customer service and app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Vladimir is great!
Always here for you 🖤
Avraham | Customer Success
Very fast and expert customer service. I was assisted by Jordan and he immediately understood my case and he helped me quickly and efficiently. Great service and app
Hi!
Thank you so much for your 5* Review. It was a total pleasure helping you!
We are delighted you're happy🖤
Jordan | Customer Care
Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad Vladimir was able to respond quickly and help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?
Avraham | Customer Success
great customer service and works great
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always! Would love to know who helped you? Let us know - care@reconvert.com :)
Always here for you 🖤
Avraham | Customer Success
Great app, great customer service. Alex and the rest of the support team have been so quick to answer questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. I'm so glad Alex and the rest of the team were able to assist you!
Always here for you 🖤
Avraham | Customer Success
I haven't had the time to test the effectiveness of the app but they do have amazing customer support! Many thanks to Alex, he has been really helpful
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad Alex was able to respond quickly and help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.
Hi!
Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.
I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)
Jordan | Customer Care
EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.
Would you please get back to me so we can solve your issue, I promise we can solve this for you :D