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I highly recommend this app. My live assistant Alex was very helpful and responds in a timely manner
Thank you for your amazing review 🙏
Our support team is always ready to help and wishes you many sales😎
The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!
Hi there,
This is Eric the CEO, thank you for taking the time to write your review and I apologize for the bad experience you've had with our app, The issues you described can be explained by internet connection issues, it also possible that we had a bug in the app, either way, we can solve your problem.
The live chat support(which is there 24/7) was there to help but it seems like you didn't reach out for help.
We tried reaching out via Email, Facebook messenger, DM in Instagram & even called you but couldn't get any response. Would you please get back to us so we can fix all the problems you had, and I promise we can!
We can also set up the app for you if you'd like.
Looking forward to your reply, and I apologize again for the inconvenience,
Eric | ReConvert CEO
The setup support has been outstanding from Alex. I've been getting detailed responses with screenshots for my questions.
We're thrilled to hear that you've received outstanding setup support from Alex! It's great to know that Alex has been providing detailed responses to your questions and even including screenshots to assist you. We strive to offer comprehensive and helpful support to ensure a smooth setup process. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!
I just installed this app. Looks great and is easy to customize. The chat support is responsive and helpful.
Thank you so much! We try to be available 24/7 for you :)
I found out about Reconvert today and I needed help clarifying so many things! I went onto live chat and spoke to Alex and he was AMAZING! He helped me understand every little detail and I am so happy with his customer service. He made the process so easy. I may have asked a few things twice but he was so patient with me. I really appreciated that. The app itself is amazing! What a wonderful idea and I cannot wait to get the ball rolling!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
Great App and excellent support by Anton. It works exactly like it's supposed to and is very easy to use.
Thank you for your review. Our support team is always here to help you 24/7😎
Love this app. Everyone has been so helpful; I highly recommend this app for any new store owner. Love it!
Thank you for your great review and feedback🙏 Our support team is always ready to help 😎
This is unbelievable because it lets you customize everything. They thought about every step of the process... it just works so perfecly - Error-less flawless and full control! This app will pay for itself with RELEVANT upsells...!!! Thanks guys
Thank you for your amazing review and feedback🙏 We wish you many sales😎
Excellent, quick service and answered all of my questions!
Thank you for your kind words! We're so happy to hear that you had an excellent experience with our service.
Providing fast, efficient, and informative responses is our top priority. We're thrilled to know that we were able to answer all of your questions and meet your needs promptly.
Your positive feedback motivates us to continue striving for excellence in everything we do. We appreciate you taking the time to share your experience and for choosing us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help!
Sincerely,
ReConvert team