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We've been using the Reconvert app and this is by far one of the best apps we've ever used. Their support is also very responsive. Highly recommended!
Thank you for your review of our Shopify app! We're so glad to hear that you've been enjoying it and that you're finding it to be one of the best apps you've ever used.
We're also glad to hear that you're happy with our customer support. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.
We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
Thank you again for your review!
אפליקציה עשר,נראית מצויין ושימושית ביותר,אין על ריקונברט גאווה ישראלית שירות מעולה שמעלה את אחוזי המחירות בוודאות
תודה על המשוב שלך. צוות התמיכה שלנו תמיד כאן כדי לעזור לך 24/7
**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.
**We apologize for updating the review, we just wanted to provide the perfect response so that our other customers can read and understand**
Thank you so much for the honest review
Yesterday, when you installed the app we were in the middle of a server update so the app was down for a few minutes.
We notified all 5,000 of our existing merchants in advanced, unfortunately, you installed the app during those few minutes so you didn't get notified, we apologize for the inconvenience.
The app is now up and running smoothly :)
Also, the app doesn't have any access to the checkout so you don't have to worry about that.
We'll be grateful if you could now test the app and give it another try and edit/remove the review. 🙏
Either way, we're doing our best to keep all merchants happy when it comes to customer service and app performance. Please reach out to us if there is anything we can do in order to get you to change your mind about this review, You can get in touch through email, phone, and live chat.
Ariyeh | ReConvert CEO
guys is it free? which means I don't have to pay till I reach 50 orders per month ... Or after the 30 days trial have to choose a payment plan and not free anymore?
Thank you for your 5 stars review. Yes, it's free if you have less than 50 orders per month. You don't need to choose any free plan as well.
Have you seen the pricing????? Have you noticed the, "Oh we won't charge you $799.99 but we do need you to approve the charge." Unbelievable!
Hi there,
I just tried calling you but couldn't get an answer, I left a voicemail.
The app is free for stores with less than 50 orders per month, we have more than 40,000 Shopify stores using the app, and we have no intention of jeopardizing our reputation. From what I see, in the last 30 days, you've had 11 orders (probably test orders since there is a "coming soon" page on your store) so you should be on the free plan :)
Do you really think that if we'd charge $800 for every store that installs our app we would have over 3000 5-star reviews?
Since we charge based on usage, stores must approve charges based on the highest possible amount.
Please get back to me and let's sort it out for you, also, you can always solve any issues you may have with our 24/7 live chat support and you can reach out to me personally if you have an issue, I'm the founder and can help you with anything you need: eric@reconvert.io or +972538303878
Looking forward to helping you generate some extra revenue,
Eric | ReConvert CEO
An excellent app that helps boost your sales. It is easy to use, and customer support is very friendly.
Thank you for this 5 stars review🙏 Our support team is always here to help you 24/7😎
Amazing to boost conversion rate after the order. Easy to install, easy to customise. Had one problem tracking conversions. Hope they fixed that now, google enhanced conversions got messed up by this app.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
ReConvert devs are just top notch - I was up and running in no time and the devs got back to me right away to help set up. The UI is super easy to use and works exactly like how the rest of the Shopify admin/theme editor works - super simple to use.
Thank you guys for making such a solid app!
Thank you for your kind words and review 🙏
Great app, great support team! Made a sale from the app on my 2nd order lol... Would recommend using it.
Awesome! Thank you so much for the review:)
wow - talk about immediate impact from day 1...installed it today and already seeing a jump in revenue. I never write reviews, I couldn't help it this time. Highly recommend!
Update after 10 days - the support is phenomenal, Konstantin was amazing. He helped me find the issue and fixed it all within 15mins. What an amazing asset to have!
Thank you for your 5 star review 👍