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Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
My review is about ReConvert's customer service. I'm blown away. After struggling to set up another upsell app for 2 hours - I added ReConvert. Within 5 minutes, Alex was chatting with me and setting everything up FOR ME! All I did was answer basic questions and he went to work. 20 minutes later, I am all set up and am one very happy, and impressed, customer. So glad I made the switch. I can't wait to see where this app goes. Lisa C.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
I just downloaded this app today, but was blown away by how quick and easy it was to get set up! By far the easiest app I've installed to date. The customer support is also amazing, and the pricing is the best I found for this type of app.
Thank you for your amazing review and feedback🙏 Our support team is ready to help 24/7
I was helped by a very amiable man named Blessing - he answered all my questions and was extremely patient with me - I had just installed the app and wanted to check it was all in order. I have just installed this app so I will have to give feedback on how it is working later down the line, but so far I am impressed with the customer service.
Thank you for your review of our Shopify app! We're so glad to hear that you were helped by Blessing and that he was able to answer all of your questions and be extremely patient with you.
Blessing is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided.
We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
P.S. I'm glad you mentioned that Blessing was amiable. We want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed.
This app so far has been great! I can't believe how quick it was to learn! Even the message helping "support desk" type help was super helpful.
Thank you for your review😎
i just installed this app and setting it up was a breeze the customer service was amazing. Alex helped me every step of the way and answered all my questions
Thank you so much for your review. Our support team is always ready to help😎
They were very helpful to be honest very quick as well. I suggest choosing this app as they are very responsive and always there to assist.
Thank you for the review. We are always here to help you.🧐
I have just started with this app. It is very easy, and has several videos to walk you through the steps. Very Happy. Thank You.
What a great review! thank you so much! 👍
Great app, fast response, very good customer service. Looking to see the results from this app! It should be fantastic!
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
very nice app for cross sell and up sell, 100% recomended for increase cart value. Easy for use and very intuitive
This is exactly what we wanted to do😏So that our customers have no difficulty handling the application🧐Thank you very much for your review🎺💐