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Customer Service is one of the best. Texted them live and got immediate feedback/explanation. Name of the advisor was Ash, thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
Always here for you 🖤
Avraham | Customer Success
Very nice app that if set up well can give you nice upsell sales.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.
Hi,
Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.
I'm going to reach out privately to assist and to get to the bottom of what went wrong for you.
Best regards,
Avraham
Director of Customer Success | ReConvert
It's a great app, easy to manage, and customer service is always available in case of any issues. I highly recommend it.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy the team was able to help! Was there someone in particular? Let us know @ care@reconvert.com
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Wow the new featured are great, I was looking at a bundle app but couldn't find exactly what I needed. Then I updated my ReCovert app and it had all amazing features. I am super happy with this app. Great customer service as well
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Great support, quick and tailored experience. Looking forward to see how this app will increase my sales.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Had an issue removing upsells for physical products when a customer was purchasing digital products. Riya walked me through it step by step. Great customer service.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Riya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Amazing customer service, helped me to set up and explained in detail how to set up the post purchase pages and Thank you page. The onboarding process was very smooth
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Shafta Is really great, thank you so much!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex was amazing at how quickly he helped me get my upsells set up. I love how it works. The only thing I would like to see is a customizable text box along the way for the customer. Alex said it is in the works and put me on a email list for when this is completed. This seems to be the best upsell I have come across in months. Riya was excellent at helping me resolve a couple issues I was still encountering. The service with this app is great! Thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Alex and Riya were able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert