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Amazing app and great support! Only downside for me is that the funnels are not showing to all customers but reconvert does everything to make you more profitable!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Good start. Pretty impressive app functions, and the support was really fast, been used to waiting for US time zone support teams. Having Asia time support is great! Will have to wait a while to see if the features convert for me, but liking what I'm seeing so far. You can literally configure the heck out of your Thank You page.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Ok all the upsale and cross sales is going on after client buy. so I dot get to see to much of the proccess. so far I just trusting the app to see what happend.
Hi there thank you so much for the review! I see that you already got your first order from the app! Congrats :D We hope you'll update the review once you have more experience with the app <3
Great app! Wish they have the Instagram icon available on that. But overall is very easy setup with step by step tutorial videos.
Hi there,
Thank you so much for the feedback! Actually, we do have an Instagram icon available! as you can see in this image: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/ReConvert-stilyo-myshopify-com.png?v=1596179398
You just need to select the "Social media links" widget and not the "Social sharing" widget since Instagram doesn't have this option available via their API :)
Please let me know if you'd like us to help you set it up, and if it matches your needs it'll make our day if you'll update your review to 5 stars 🙏 😉
Thanks again,
Eric & the ReConvert team.
Super Support!
Anastasia konnte mir schnell weiterhelfen.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and your experience with Anastasia!
She and I would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
so far i like this app, i've gotten help very quickly from the support team and cant wait to see results
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Good support always there and not rushing you. App could be easier to figure out and use, considering ive spent 4 hrs talking to support in the two times ive tried to set up what I want
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
This is a review for the customer service, the app has yet to prove results. We're giving it another month and hoping to see results after going through the live chat. The customer service live chat was fast response, which is a big plus. Konstantin was very quick to respond. After a bumpy start to covering our issues, he dug in and brought it back from the verge by offering support in helping to optimize the app and offering app credit. He was efficient and helpful and by the end of the chat we're hoping to see some good results come from the app. If not, at least their service deserves a review for being fast and working to help their customer real time. Just watch out for slipping into template mode early in live chat and potentially pushing people away. Good work on adapting and pulling it back.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
I like the app it has many different possibilitys. Support is very nice. A few things are missing/not available because of Shopfiy restrictions
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
We support everything Shopify supports and are always looking at ways of doing more!
Best wishes!
Jordan | Customer Care
App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care