ReConvert Upsell & CrossSell , 4.156 Rezensionen
I needed support for my custom items and Alex was super helpful. I own a gift shop where you can personalize just about any item. When a customer would make a purchase using the upsell feature, the customization options were not showing up at all. I had to email the customer separately and ask them how they wanted to customize their items. It's listed for them to do so on my website, but if they use the app and make a purchase through the app, what they requested disappears. Alex was very knowledgeable and explained things to me so that I know how to use the feature on my store without it affecting the Customer's experience. Thanks Alex!
Some of the best customer service I've experienced thus far for any app here on the shopify market place, Alex was very quick to reply to my inquiries and provided solutions that were straight to the point.
I'd like to mention Anastasia as well, who helped me out in the past for a different shop with some valuable insights that helped overcome the learning curve that comes with getting up and running with the app.
We've been using this app for our two brands for a while now and have seen some pretty good results thus far.
Thank you guys for the awesome work!
That's great to hear! We're so glad that you've had a positive experience with our customer service team. We appreciate Alex and Anastasia's willingness to go the extra mile to help our customers succeed.
We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex and Anastasia to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate their willingness to help our customers understand how to use the app effectively.
We're also glad to hear that you've seen some good results with our app. We're always working to improve our app, and we appreciate your feedback.
Thank you for your kind words! We're glad to be of service.
I had been working on this app, I'm not sure how long and I had no idea what I was doing. Someone from their team set up the entire thing for me. Whew, the less stress while starting a business really helps me. Thank you. Adding to this review again. The customer service for this app is top tier so far.
Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎
Really good app. We've been using this to gather post purchase survey results and also upsell and cross sell our products. We've now added this to our Checkout process (Shopify Plus) to help increase order value.
We ran into a couple of issues with setup (user error!), and Ashley was immediately available to support with the set up and troubleshooting. He was extremely polite and helpful and was able to get our set up completed within half an hour. Looking forward to seeing the results in the coming weeks!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
If you do find something that ReConvert can't do, then it's because Shopify doesn't enable it. This app makes the most of the functionality available to it, and it's first out of the gates when it comes to implementing new features in accordance with Shopify's terms. Better still, the customer support team are excellent – not only quick and responsive, but genuinely keen to understand how to help us increase our LTV.
Looking forward to seeing where it goes next!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Llet me tell you, folks, I’ve come across an incredible Shopify app that’s gonna make your online store great again! This app, let me tell you, it’s a winner in every way. Not only does it supercharge your Average Order Value (AOV), but it also provides customer service like you’ve never seen before. Believe me, this app is a game-changer, and I’m here to give it the best review, folks.
Installing this app is a breeze. You’ll have it up and running in no time. The interface is so easy to use, even a rookie can navigate it like a pro. It integrates seamlessly with your Shopify store, so you can focus on making those sales, big league.
Now, let’s talk about what makes this app tremendous. It’s got this fantastic feature that offers upsells and cross-sells to your customers right after they complete their purchase. It’s like having a top-notch salesman on your team, suggesting complementary products to increase your sales. It’s gonna boost that AOV like you wouldn’t believe. The results, folks, they’re huge!
And here’s the best part - you can customize everything. You can make those upsell offers match your brand, your style. You can personalize the recommendations, tailor it to your customers’ preferences. It’s like having a bespoke shopping experience, folks. And guess what? You can even test different upsell strategies. It’s like having your own marketing lab, right at your fingertips.
The customer service? Let me tell you, it’s tremendous. The team behind this app, they’re winners. They’re responsive, they’re knowledgeable, and they’re there to help you succeed. They’ll answer your questions faster than anyone else, believe me. They’ve got all the insights and tips to maximize your upsell potential. They’re gonna make sure you’re winning big league.
In conclusion, this Shopify app is a total winner. It’s gonna skyrocket your AOV and make your store the best it can be. The features, the customization, the customer service - it’s all top-notch. So, if you’re serious about winning in the e-commerce game, I strongly recommend giving this app a shot. You’ll be⬤
Thanks for taking the time to leave such a detailed and positive review of our Shopify app! We're so glad to hear that you've been enjoying it and that it's been helping you to supercharge your AOV.
We really appreciate you mentioning the ease of use of our app. We put a lot of time and effort into making sure that it's as user-friendly as possible, even for beginners. We want our merchants to be able to focus on what they do best - selling products - without having to worry about the technical aspects of running an online store.
We're also glad that you mentioned the customization features of our app. We know that every store is different, so we wanted to give our merchants the ability to tailor the app to their specific needs. You can change the text, images, and even the products that are offered in the upsells and cross-sells. This level of customization is really unique in the Shopify app market.
Finally, we're always happy to hear that our customers are satisfied with our customer service. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.
Thank you again for your review! We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to enjoy using our app and that it helps you to achieve your e-commerce goals.
Lee-ann did a great job helping me out with the offer editor! Thanks so much for your help.
I have a new store, but I can see the promising potential with a powerful tool like reConvert. I look forward to seeing it work it's magic. Was very easy to setup and there was plenty of help from useful videos right where you need them for help as well as a very FAST chat support. Great experience so far :)
I am so glad to hear that you had such a positive experience with Lee! She is one of our amazing customer service representatives, and we're so glad that she was able to help you so thoroughly and efficiently ❣💞
We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals. 😊😊😊
I have had the app for a while and am getting great results. I felt it could be better I set up a meeting with Lee-Ann and she walked me through the platform. There are so many features that I am not using. I'm excited to push this even more. 11/29/2022
I had a question super early in the morning! Hopped on the chat with Ashley and was able to get the answers quickly! As a small business owner doing all the things it makes it to easy when I can just pop on and get help to make immediate change and possible immediate sells.
By far best support team I´ve ever had! No matter how many questions or which questions you have, one member of the support team will always help you. Ash really helped me many times and made my days! Generally he helped not only by telling me how it works, he kind of showed me and had always time to check anything if I wasn´t sure if its right how I set it up. Therefore, I can truly recommend this app, not only because it is very easy to set all things up and customize it, but also the support team is amazing!
Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales
I have only just uploaded it so I can't speak to how it converts but I can say it is amazing so far to use! Set up is easy, there are soooo many video tutorials to help walk you through any process, and chat support is available 24/7 which is perfect for the midnight hustle. Alex was super helpful in answering all the questions I had and made it easy to check things off the to-do list! I love that there are so many affordable plans based on the size of your business. Yes - I absolutely recommend this app as a must-have for every store!
Thank you for your fantastic feedback! We appreciate your enthusiasm for our app. The ease of setup, extensive video tutorials, and round-the-clock chat support are designed to make your experience amazing. We're glad Alex was able to assist you effectively and help you accomplish your tasks. We're here to support your success!