Arvostelut (5 431)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
6. joulukuu 2024

with regret donot usefull anything from it

Pink Life
Arabiemiirikunnat
Noin kuukausi sovelluksen käyttöä
ReConvert 💵 vastasi 8. joulukuu 2024

Hi Pink Life,

I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like ...

5. marraskuu 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you ...

Sustainable Grace
Yhdysvallat
6 kuukautta sovelluksen käyttöä
ReConvert 💵 vastasi 7. marraskuu 2024

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address ...

1. joulukuu 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
Espanja
5 päivää sovelluksen käyttöä
ReConvert 💵 vastasi 8. joulukuu 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ...

13. lokakuu 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Sveitsi
Melkein 3 vuotta sovelluksen käyttöä
ReConvert 💵 vastasi 15. lokakuu 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich ...

27. syyskuu 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try ...

Koop
Kanada
Melkein 3 vuotta sovelluksen käyttöä
ReConvert 💵 vastasi 29. syyskuu 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't ...

9. lokakuu 2024

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is ...

Wild Foods
Chile
4 kuukautta sovelluksen käyttöä
ReConvert 💵 vastasi 10. lokakuu 2024

Hi F!👋

Avraham here, Director of Customer Success.

Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for ...

26. syyskuu 2024

terrible rip off

Serendipity Australia
Australia
Noin 2 kuukautta sovelluksen käyttöä
ReConvert 💵 vastasi 29. syyskuu 2024

Hi,

I'm really sorry to read your review as we were already speaking via message to resolve this for you.

Please come back to me so we can sort this for you!

Jordan
Customer ...

1. marraskuu 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
Yhdistynyt kuningaskunta
Noin tunti sovelluksen käyttöä
ReConvert 💵 vastasi 3. marraskuu 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting ...

5. syyskuu 2024

new update is very bad

Misno
Ranska
24 päivää sovelluksen käyttöä
ReConvert 💵 vastasi 12. syyskuu 2024

Hi

I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!

Please come back to me by email, ...

12. heinäkuu 2024

Molto pessima come app. Non funzionale e assistenza al quanto discutibile. inoltre alla richiesta di rimborso per addebiti non dovuti si nascondo dicendo che l'app non era correttamente disinstallata. Piccolo particolare, pure la fatture riportano la dicitura "app disinstallata". Una stella forse è troppo

YOUJOY
Italia
Noin 3 vuotta sovelluksen käyttöä
ReConvert 💵 vastasi 14. heinäkuu 2024

Ciao

Mi dispiace che tu abbia avuto qualche problema con la nuova versione.

Ho provato a contattarti. Puoi per favore contattarmi e risolverò il problema per te? Ti prometto ...