Arvostelut (5 273)
Tarkenna
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Luokituksen mukaan
**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.
**We apologize for updating the review, we just wanted to provide the perfect response so that our other customers can read and understand**
Thank you so much for the honest review
Yesterday, when you installed the app we were in the middle of a server update so the app was down for a few minutes.
We notified all 5,000 of our existing merchants in advanced, unfortunately, you installed the app during those few minutes so you didn't get notified, we apologize for the inconvenience.
The app is now up and running smoothly :)
Also, the app doesn't have any access to the checkout so you don't have to worry about that.
We'll be grateful if you could now test the app and give it another try and edit/remove the review. 🙏
Either way, we're doing our best to keep all merchants happy when it comes to customer service and app performance. Please reach out to us if there is anything we can do in order to get you to change your mind about this review, You can get in touch through email, phone, and live chat.
Ariyeh | ReConvert CEO
Have you seen the pricing????? Have you noticed the, "Oh we won't charge you $799.99 but we do need you to approve the charge." Unbelievable!
Hi there,
I just tried calling you but couldn't get an answer, I left a voicemail.
The app is free for stores with less than 50 orders per month, we have more than 40,000 Shopify stores using the app, and we have no intention of jeopardizing our reputation. From what I see, in the last 30 days, you've had 11 orders (probably test orders since there is a "coming soon" page on your store) so you should be on the free plan :)
Do you really think that if we'd charge $800 for every store that installs our app we would have over 3000 5-star reviews?
Since we charge based on usage, stores must approve charges based on the highest possible amount.
Please get back to me and let's sort it out for you, also, you can always solve any issues you may have with our 24/7 live chat support and you can reach out to me personally if you have an issue, I'm the founder and can help you with anything you need: eric@reconvert.io or +972538303878
Looking forward to helping you generate some extra revenue,
Eric | ReConvert CEO
Amazing to boost conversion rate after the order. Easy to install, easy to customise. Had one problem tracking conversions. Hope they fixed that now, google enhanced conversions got messed up by this app.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
This app is a no-brainer. Nice interface. Plenty of options. Reasonably priced (not taking a % of sales like others). Alex is always super helpful and replies straight away with any questions. I have zero complaints. If any, I hope they can offer a size upsell for the same product in the near future!
Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎
Awesome app, easy to install and set up, tonnes of great features in the template editor - Well done!
Thank you so much for this review! 🙏
wow - talk about immediate impact from day 1...installed it today and already seeing a jump in revenue. I never write reviews, I couldn't help it this time. Highly recommend!
Update after 10 days - the support is phenomenal, Konstantin was amazing. He helped me find the issue and fixed it all within 15mins. What an amazing asset to have!
Thank you for your 5 star review 👍
Love it! Fantastic work by the ReConvert team! The app is excellent, and I could not recommend it enough.
Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎
ReConvert devs are just top notch - I was up and running in no time and the devs got back to me right away to help set up. The UI is super easy to use and works exactly like how the rest of the Shopify admin/theme editor works - super simple to use.
Thank you guys for making such a solid app!
Thank you for your kind words and review 🙏
Love this app! So freaking awesome that this is priced based on performance and also a lot of cool things to test out and seems like there are a lot of frequent updates as well based on what Anton told me. Keep up the great work and add even more features to this!
Thank you so much for this review! We appreciate your feedback 🙏
the app is very easy to set up, and the customer service is excellent- Konstatin always gets back very quickly to any question
Awesome! Thank you so much for the review)
Regards,
Customer Care Team:)