Upsell.com (ancien ReConvert)

We didn't use the app for probably a year or so und forgot to delete it. With the time, the amounts charged went 10x out of nowhere. Last month they charged us $319 for nothing.
Seems very criminal.

Upsell.com team - if you want me to adjust this review, please refund

Shafta est exceptionnelle.. un service tres repondant avec lein de patience et ecout. Merci a Elle depuis la creation de ma boutique.

BEWARE!!! THEY WILL CONTINUE TO CHARGE YOU EVEN WHEN YOU ASK THEM SEVERAL TIMES TO CANCEL!!!!!! Would not work with my theme and needed to write code for it. Would NEVER RECOMMEND. IM ABOUT TO CALL A LAWYER!!!

Very difficult to set up. Support responds quickly but continually throws their terms at you that you are supposed to understand . Don't answer questions thoroughly enough for you to be able to get anywhere with support.

Shafta was patient and kind and helped me set up upsells on all possible pages. It would have taken me 3 weeks to figure it out, but she helped in minutes! I am thrilled and looking forward to an increase in AOV!
Thanks Shafta!

Be cautious, as they add advertisements to your thank you page without your consent. This is unbelievable and ridiculous. They claimed they sent an email about it, but how does that justify placing ads on our thank you page? What if we missed the email? This is the worst idea ever.

I had a very frustrating experience with Upsell.com.

There is no clear or real time overview of the costs you are building up while using the app. Charges are not visible in advance and are suddenly deducted, which came as a complete surprise.

In my case the app generated €340.86 in upsell revenue, while €424.70 was charged in usage fees. Paying more than the app earns makes no sense for a merchant.

The pricing structure is unclear and based on impressions that often do not convert, yet still count towards billing. Without clear cost visibility or safeguards this app is risky to use.

I would not recommend this app unless you are willing to constantly monitor your Shopify bill and accept unexpected charges.

Upsell has helped me drive more revenue with minimal effort. I continue to test different offers on my thank you and order confirmation page and we see a path to continuing to drive higher cart values and real impact to our business revenue and profit.

ReConvert has been a reliable app for our store. The team behind it is proactive, understanding, and always ready to help resolve any issues. It’s been a great tool to optimize our post-purchase flow, and we’ve seen noticeable improvements in conversions. Appreciate their support!

Excellent App – Boosted My Sales Instantly!
ReConvert is an absolute game-changer! The setup was quick and easy, and within minutes, I was able to customize post-purchase funnels that actually increase my average order value.

What I love most is how intuitive the interface is — no coding required, and everything integrates seamlessly with my Shopify store. The upsell and thank-you page features are beautifully designed and make a real difference in conversions.

Their support team is also top-notch — responsive, knowledgeable, and friendly.

Highly recommended for any merchant who wants to maximize revenue and create a better shopping experience for their customers.