Avis (5 416)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 février 2023

Wir haben gestern die App installiert. Wir sind gespannt ob uns die App hilft. Der Support ist super von Anastasia war echt super. Wir hoffen das uns die App hilft. Es ist sehr schade das man den Checkout nicht einrichten kann wenn man kein ShopifPlus hat. Sehr schade
Danke

AWK Flagship
Autriche
7 jours d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Modifié le 16 mars 2020

Support staff is very friendly, but if the app could show a countdown upon page landing that would be great, but sadly it doesnt.

AwayBlue
Singapour
6 jours d’utilisation de l’application
ReConvert 💵 a répondu 10 mars 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

19 novembre 2020

Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)

Goddess Goodybag
Royaume-Uni
5 jours d’utilisation de l’application
ReConvert 💵 a répondu 20 novembre 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

31 octobre 2019

its a great performing app, haven't had the time to fully use/utilise the app, but as of far it hasn't done me wrong

BlissLashes
Royaume-Uni
4 jours d’utilisation de l’application
ReConvert 💵 a répondu 19 novembre 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

6 janvier 2024

I had an exceptional customer service experience with Blessing during a 24/7 chat session. Blessing demonstrated unparalleled professionalism, promptly addressing all my inquiries with a friendly and courteous demeanor. Their profound knowledge of the product was evident as they provided clear and concise information, instilling confidence in their expertise. What stood out was Blessing's remarkable efficiency and responsiveness, navigating through complex queries with ease. Their commitment to customer satisfaction was evident throughout the conversation, making it not only productive but also enjoyable. Blessing's outstanding performance reflects positively on your company, and I am grateful for the exceptional service they provided.

Vori
États-Unis
1 jour d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Modifié le 5 septembre 2019

Awesome app that will help others to run their store. I would recommend to all. I'm really enjoying.

MJ's Unique Merch
États-Unis
1 jour d’utilisation de l’application
ReConvert 💵 a répondu 10 septembre 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

14 mars 2023

overall good experience, just wondering how long will the pending on hold order last? As some clients when offered the upsell offer the on hold order may take quite a long time.

Gaia Gifts Co
Malaisie
Environ 21 heures d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

11 décembre 2024

My Store
France
3 mois d’utilisation de l’application
ReConvert 💵 a répondu 16 décembre 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve? Let us know! care@reconvert.com

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

30 septembre 2024

mylotusmat
États-Unis
Plus de 4 ans d’utilisation de l’application
ReConvert 💵 a répondu 2 octobre 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

If 4* reviews are good, are 5* reviews not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!

Always here for you 🖤

Jordan | Customer Care Supervisor
ReConvert

17 septembre 2024

Health By Principle
États-Unis
8 mois d’utilisation de l’application
ReConvert 💵 a répondu 22 septembre 2024

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Glad the team were quick and helpful in getting you up and running!

What could we do to make this a 5* experience for you - let us know (care@reconvert.com)

Always here for you 🖤

Avraham | Customer Success