Avis (5 419)
Affiner
-
Par note
Great customer service. They take their to answer all your questions
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Thanks so much. You assist me in all, very kind and able to help me.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex & Shafta from the support team was incredibly helpful, and I’m amazed at how quickly the support team responds.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Saumya is a real g. answered within 30 seconds, insane. thought it was a bot at first and then she gave me a very detailed and perfect answer. Give Saumya a raise ASAP. top notch
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya (the non-Bot! :-) ) was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I had a question about the app, and I asked for help, and they were so quick to reply, and they were very helpful. I feel confident in using the app now.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
ReConvert Post Purchase Upsell has been an invaluable tool for our business! The app is incredibly user-friendly, and the customization options allow us to seamlessly create upsell offers that drive additional revenue. A special shoutout to Shafta, who has been instrumental in guiding us through the entire upsell journey. Her support has been nothing short of impressive, and her expertise helped us maximize the app's potential. We highly recommend this app to anyone looking to boost post-purchase sales!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex was very helpful and even did screenshots for me to help setup my app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Alex was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
All I can say this upsell app is amazing. You guys should try.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD
Hi
Thank you for sharing your feedback and bringing this to our attention.
We’re sorry to hear about your experience. Our system operates based on the subscription status within the Shopify app store, and charges are applied even if the app isn’t actively generating revenue, and/or inactive, as long as it remains installed. That said, we completely understand your frustration and want to help resolve this for you.
Our team has already reached out to you directly to address this issue, and we’re currently waiting for your response. Please reply to our message so we can review your case again and work on a resolution.
We truly value your business and hope to turn this experience around for you.
Best regards,
Jordan
Customer Care Supervisor