Avis (5 416)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 décembre 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
Espagne
5 jours d’utilisation de l’application
ReConvert 💵 a répondu 8 décembre 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ...

6 décembre 2024

with regret donot usefull anything from it

Pink Life
Émirats arabes unis
Environ un mois d’utilisation de l’application
ReConvert 💵 a répondu 8 décembre 2024

Hi Pink Life,

I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like ...

17 janvier 2025

kostenlosen plan ausgewählt und über 100 Euro bei uns abgebucht, Traurig

SaufiX
Allemagne
3 mois d’utilisation de l’application
ReConvert 💵 a répondu 20 janvier 2025

Hallo!

Vielen Dank für Ihr Feedback! Es tut mir leid, dass es zu Missverständnissen bei der Preisgestaltung von ReConvert gekommen ist. Ich habe Ihnen eine Nachricht gesendet ...

1 novembre 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
Royaume-Uni
Environ une heure d’utilisation de l’application
ReConvert 💵 a répondu 3 novembre 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting ...

25 septembre 2024

Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.

Customer service is really trying their best to solve problems but the app just ...

MSK
Belgique
1 jour d’utilisation de l’application
ReConvert 💵 a répondu 29 septembre 2024

Hi

I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!

Please come back to me by email, ...

13 octobre 2024

Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.

Keinerlei Information, nichts. Unglaublich

BINS AND BOXES
Suisse
Presque 3 ans d’utilisation de l’application
ReConvert 💵 a répondu 15 octobre 2024

Hallo D,

Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich ...

3 mai 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's ...

MVE BOUTIQUE
Australie
Plus d'un an d’utilisation de l’application
ReConvert 💵 a répondu 5 mai 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge ...

31 juillet 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
Nouvelle-Zélande
Environ 2 mois d’utilisation de l’application
ReConvert 💵 a répondu 4 août 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you ...

16 octobre 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Allemagne
29 minutes d’utilisation de l’application
ReConvert 💵 a répondu 20 octobre 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports ...

8 août 2024

App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after ...

LoveLash
Émirats arabes unis
8 jours d’utilisation de l’application
ReConvert 💵 a répondu 11 août 2024

Hi

I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.

We reached out to you to help ...