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Very professional Support Team. Riya was more than helpful!
Hey!
Thank you for your 4* review and I'm pleased you are happy!
Glad the team were quick and helpful in getting you up and running!
What could we do to make this a 5* experience for you - let us know (care@reconvert.com)
Always here for you 🖤
Avraham | Customer Success
amazing, great app
good service also,
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I would like to say Thank you very much to ASH from Reconvers he was very helpful thank you so much
Guter Support, schnell und professionell :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Great app, Riya helped me a lot and gave excellent service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Great customer support from Alex ! I recommend
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Alex was able to assist!
Always here for you 🖤
Avraham | Customer Success
I am Ernest and I am glad Alex answered my request for help. I wish everyone could be like him.
Thank you Alex
Hey Ernest!
Thank you for your 5* review and I'm pleased you are happy! Alex's knowledge and attention to detail is great!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
still have not seen the result of this app reason is just installed it today but One thing I can say and I can guarantee the team was very helpful and available every time you needed help and the patience Alex showed me was so amazing
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex is great and always goes the extra mile for customers! I'm delighted he was able to help you!
Always here for you 🖤
Avraham | Customer Success
Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.
M,
Thank you for sharing your experience. I'm sorry to hear about your frustrations.
Our records show that:-
- When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you.
- You had a 30 day trial beginning on 29 December 2022.
- On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders.
- Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same).
Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale.
On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders.
On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023.
I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert.
Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together.
Thank you again though for taking the time to share your perspective.
Best regards
Avraham | Customer Success
a Shafta foi incrivel. me ajudou em tudo que pedi e foi bastante prestativa. otmo suporte. estão de parabens. agora é só esperar resultados. obrigado a todos.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Shafta was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success