Avis (5 277)
Affiner
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Par note
Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
We pride ourselves on outstanding customer care.
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
terrible rip off
Hi,
I'm really sorry to read your review as we were already speaking via message to resolve this for you.
Please come back to me so we can sort this for you!
Jordan
Customer Care Supervisor
Super helpful! Highly recommend! :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Saumya a été super réactif concernant les problèmes que j'ai rencontré ! Je la remercie pour son aide précieuse
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Saumya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Goede snelle persoonlijke service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya solved my questions!! Thank you!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Riya is one of our newest agents here and that makes us so happy to hear!!
Always here for you 🖤
Avraham | Customer Success
Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Saumya's building up quite the reputation within the team for helping customers proficiently! Means a lot to hear your feedback!
Always here for you 🖤
Avraham | Customer Success
Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Saumya is great! She really puts herself into everything she does for the team! We are delighted you were happy with her quick and effective responses!
Always here for you 🖤
Avraham | Customer Success
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.
We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.
I'm going to reach out privately to assist
Best regards,
Jordan
Customer Care Supervisor | ReConvert