Avis (5 416)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 juin 2024

IMPOSIBLE USAR ESTA APP TODO COMPLICADA QUE PORQUERIIIIA

myGadgets4You
Chili
2 mois d’utilisation de l’application
ReConvert 💵 a répondu 23 juin 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...

Modifié le 21 janvier 2025

Reconvert used to be a trustworthy company but ever since they introduced changes to their app, it has been awful. Both the service provided and the flexibility of features, customizations is terrible. A simple change of widget text color causes difficulties and left with nothing but future promises. Outrageous!!!

Hamvay-Láng
Hongrie
Plus de 4 ans d’utilisation de l’application
ReConvert 💵 a répondu 23 septembre 2020

Hi M

I’m Jordan, the Customer Care Supervisor at ReConvert. I’m so sorry to hear about your experience - it’s definitely not the impression we want to leave. We know how ...

6 août 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Allemagne
Presque 4 ans d’utilisation de l’application
ReConvert 💵 a répondu 7 août 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no ...

Modifié le 2 juillet 2024

Not recommended. Buggy as hell. Support is fast and ok. But the app is really time consuming. You can not make standard templates and use them everytime. You need to set the same things often again. Time consuming.

bestelectronic.de
Allemagne
Plus de 3 ans d’utilisation de l’application
ReConvert 💵 a répondu 5 février 2021

Hi there,

Sorry you seem to have had some issues with the app!

I have sent you an email. We are currently in communication...

I really want to solve this issue for you.

...

27 octobre 2023

Esperienza negativa.
Inizialmente il piano era gratuito, hanno iniziato a fatturare un costo mensile senza avvisi, mentre quando c'è un cambio di contratto si deve dare la possibilità di recesso.
Inoltre hanno pure sbagliato a fatturare la cifra rispetto al loro tariffario e al momento di rimborsare hanno fatto storie. Sconsigliata

BribeUShop
Italie
Plus d'un an d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

Lamentamos mucho que su experiencia no haya cumplido con sus expectativas 😔

Tomamos en serio sus comentarios y agradeceríamos la oportunidad de abordar sus inquietudes.

¿Podr ...

16 octobre 2023

I was using this app and had to pause my store - this meant that the checkout hadn't even been operating. I then got charged last month's usage fees - when the app wasn't even in use. I uninstalled the app and reached out, explaining that they have charged when the app isn't being used. Not only did they not pay my money back, but this month, I've been charged usage fees again, and the app is now ...

Sensory Surroundings Limited
Royaume-Uni
Plus d'un an d’utilisation de l’application
ReConvert 💵 a répondu 3 mars 2024

Hi there

I'm sorry to hear you feel disappointed with the ReConvert app.

The app charges according to its installation on the store. If it's not installed, it won't charge, ...

27 août 2023

Another Lousy app...Suddenly charged me without notification.

i just installed it but have not used it. It also charges me .. this is 3rd time happening..really lousy apps

Sleepain
Singapour
Plus d'un an d’utilisation de l’application
ReConvert 💵 a répondu 29 août 2023

Hi there,

This billing was indeed an issue on our side and you were refunded immediately with compensation, so it seems like this issue has been solved.

I wish you would ...

29 septembre 2023

Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!

SHINE HAIR
Chine
Environ un an d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

28 mars 2023

It could be incredible, however it doesn't integrate with other product fulfillment apps like LuLu Direct or Printful and scapegoats taking responsibility for the issue by putting it on Shopify.

Inrstelr
États-Unis
6 mois d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

13 août 2022

Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?

CloudPude
Suisse
4 mois d’utilisation de l’application
ReConvert 💵 a répondu 13 août 2022

Hi there,

Eric here, CEO at ReConvert

Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems ...