Avis (5 301)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 février 2021

super app! support très reactif! merci Vladimir!
on peut passer l'app en francais dans les settings ce qui est un plus!

Ospin
France
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 17 février 2021

Merci pour vos commentaires 🙏 Notre équipe d'assistance est toujours là pour vous aider 24/7😎

6 juillet 2020

Love the customer support, very fast, friendly and concise. Many great designs you can put on your thank you page.

FreshenH2O
Australie
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 6 juillet 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

7 avril 2019

Looks promising, haven't used it as of yet. Here's hoping for success!
Will submit another review after sales.

Genlitt
États-Unis
Environ 2 ans d’utilisation de l’application
ReConvert 💵 a répondu 8 avril 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

How were the sales!!!? We need an update!! :-DDDD. 5*s hopefully!!?

Best wishes!

Jordan | Customer Care

20 octobre 2021

This app was a game changer for us. Super thrilled with the app and worth every penny! Fair pricing and A+ Support team.

Frontline Boutique
États-Unis
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 20 octobre 2021

Thank you for your great review 🙏 Our team is always glad to help😎

27 juin 2020

This is my second time using ReConvert for Thank You Page. It is very easy to set up and user friendly. It'd be better to have a specific page to add to the website for Tracking Orders.

Delightful Haus
Mexique
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 28 juin 2020

Thank you for your feedback 🙏

8 août 2021

We are just getting into using the app, but already quite impressed. Setup is fairly straight forward, but the customer service is extremely impressive. Not that we expect support on a weekend, however, E-Commerce businesses are 24/7. Not only did we receive support on a Saturday, we got detailed instructions, tips and advice on how to achieve our desired outcome. Highly recommend.

F. King Golf
États-Unis
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 8 août 2021

Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎

5 décembre 2020

ReConvert is an awesome app. I really appreciate their customer service. I used their online chat and Vladimir was very helpful. He walked me through a few issues I was having. He was super knowledgeable and got everything resolved within minutes. I have had a few apps that have zero customer service. ReConvert has been very good about customer service. Definitely a big strength of their company. Thanks Vladimir for all of your help.

WATCH ME GLOW
États-Unis
26 jours d’utilisation de l’application
ReConvert 💵 a répondu 6 décembre 2020

Thank you so much for the review🙏 Our support team always here, day or a deep night message us, and we will help you😎

Modifié le 17 juillet 2022

I have been really blown away by the Reconvert app. They were the first Shopify app to allow custom Thank You pages for different products. This is a neat feature in addition to their focus on getting an upsell after the 1st purchase with Thank you page changes. Support was also very helpful for getting our initial workflow setup. Thank you

SQAIRZ
États-Unis
25 jours d’utilisation de l’application
ReConvert 💵 a répondu 14 juillet 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

Modifié le 8 août 2023

thank you lee-ann, great service ! ;) you help me for my reconvert integration i love this app this is very usefull

Lady-chic
France
25 jours d’utilisation de l’application
ReConvert 💵 a répondu 26 septembre 2023

Thank you for your great review and feedback 🙏
Our support team is always glad to help 24/7

Modifié le 7 décembre 2023

The app adds a lot of value, and for the most part, I am very happy with it.

However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.

Swaplanet
Grèce
Environ 2 ans d’utilisation de l’application
ReConvert 💵 a répondu 18 mars 2023

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care