Avis (4 698)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 octobre 2019

Nice app and fast customer service! These guys know what they are doing!
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MockupBrothers
Hongrie
Environ 14 heures d’utilisation de l’application
ReConvert 💵 a répondu 2 octobre 2019

Thank you for the review, we're here to help 24/7 :)

6 juillet 2020

I just try it6666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666

HEBELT
États-Unis
Environ 14 heures d’utilisation de l’application
ReConvert 💵 a répondu 6 juillet 2020

Thank you for your 5 star review 👍

23 février 2020

Just installed will be back with further operational descriptions as they develop. I am looking further to see possible results.

Success By Design Marketing
États-Unis
17 jours d’utilisation de l’application
ReConvert 💵 a répondu 23 février 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

10 avril 2023

great and quick support. Many thanks to the customer care team who has able to answer my question instantly.

PardonMyKicks
Suède
Environ 13 heures d’utilisation de l’application
Modifié le 13 juin 2023

Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...

Elie’s Bows
Canada
16 jours d’utilisation de l’application
ReConvert 💵 a répondu 18 avril 2024

Thank you for your feedback! Anastasia is great.

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

27 novembre 2019

Using this app makes everything so easy... it is easy to integrate to your store. I recommend this great app..

Garlpress
Nigeria
Environ 13 heures d’utilisation de l’application
ReConvert 💵 a répondu 27 novembre 2019

Thank you for your 5 star review 👍

2 février 2020

So far so good. I installed this yesterday and the support has been great and the app is easy to use. It has definitely improved my thank you page!

BluShark
États-Unis
Environ 13 heures d’utilisation de l’application
ReConvert 💵 a répondu 2 février 2020

Thank you for your review. Our support team is always here to help you 24/7 😎

4 février 2023

Great! Really appreciate the help Ashley provided. Answered all the questions with ease and in detail. Made it very easy to understand.

Everyman
États-Unis
Environ 12 heures d’utilisation de l’application
ReConvert 💵 a répondu 15 février 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

29 septembre 2022

They help me set it up, and Ashley was really helpful with answering my questions and setting up everything for me, Waiting to see the outcome

Shoes Candy
États-Unis
Environ 12 heures d’utilisation de l’application
ReConvert 💵 a répondu 29 septembre 2022

Thank you so much for review! We are happy to hear that our support agent was very helpful, and we hope that you will get the results you hope to get through using our app! Reach out to us any time - our support team is available 24/7

Modifié le 28 mars 2023

Alex was perfect. he was patient and walked me through the entire process. good customer service. I will give another review after. hoping for the best

EzyKreations
États-Unis
Environ 12 heures d’utilisation de l’application
ReConvert 💵 a répondu 4 avril 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎