Avis (5 467)
Affiner
-
Par note
I’ve been using ReConvert for about three years, and while I initially had concerns—especially after changes to the thank-you pages impacted some features—I have to say the support team really came through. After reaching out again, they were super responsive, helped me resolve the issues, and even restored key features like surveys that I thought were gone for good.
The app is back to working smoothly, and I’m already seeing value again. It's clear they’re committed to keeping the app updated and their customers happy.
Thanks to the team for turning things around—I'm sticking with ReConvert!
Hey Julius,
Sorry to hear this. Totally get the frustration if things haven’t felt worth it.
Quick note - surveys do still work on the legacy version. On the new version, they’re not live yet, but we’re working on it, along with birthdays and a few other features. They need entirely new mechanisms from the back-end for them to be supported and we're close to that being done. I've nudged our product manager too :-)
Happy to help review your setup anytime if you want to give it another shot and would be grateful if you could update this to reflect the same.
Jordan
Customer Care Supervisor
ReConvert
Hi, I was having difficulty with the recent update. I contacted support through chat and spoke with Ashley. She was fast, professional and helped me figure out the problem like MAGIC! Thank you so much for providing the help. Your product is working well for ARISE and it makes it so much easier when the support team member, and Ashley is a perfect example, is friendly and super helpful-awesome!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
perfectly helped me understand difference between 1 click upsell post purchase vs thank u page upsells and how they work.. team was very patient in helping me get it.. and now i setup all with their help.. cant wait to get some sales with reconvert!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex from Reconvert was incredibly helpful and efficient. They quickly identified the issue and provided clear guidance to resolve it. Their support was professional and knowledgeable, making the whole process smooth and hassle-free. I really appreciate the quick assistance—thank you, Alex!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Brilliant customer support! quick, kind and very helpful. I did not know how to upgrade the app and Saumya took over and did it for me in about 2 minutes :) Thank you so much Saumya.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Thank you so much for your help, Shafta! Your quick response and immediate resolution were exactly what we needed for our e-commerce shop. The issue was fixed in less than 15 minutes! Truly outstanding service—thank you again!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I had great help from Riya to install and set up the app, especially managing multiple languages ! Thanks a lot
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Amazing App. Customer Support has been a great help in creating our flows as well. Great price point as well
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Shafta helped me by tunring off some settings i needed sorted. thank you
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
ReConvert is a great app, but what impresses me even more is their customer service, wow! Shafta was phenomenal and helped me through the entire set up process, which meant a lot! Thanks so much :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert