総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月12日

Very fast and expert customer service. I was assisted by Jordan and he immediately understood my case and he helped me quickly and efficiently. Great service and app

Nappulat.fi
フィンランド
アプリの使用期間:約3時間
ReConvert 💵が返信しました 2024年3月13日

Hi!

Thank you so much for your 5* Review. It was a total pleasure helping you!

We are delighted you're happy🖤

Jordan | Customer Care

2024年2月1日

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
アメリカ合衆国
アプリの使用期間:約4時間
ReConvert 💵が返信しました 2024年2月23日

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

2024年2月18日

Jordan is a great helper, he didnt leave me and kept working on my inquiry not matter how hard it was

Trop Cosmetics
アメリカ合衆国
アプリの使用期間:約2時間
ReConvert 💵が返信しました 2024年2月19日

Thank you so much! Was a pleasure - it got a bit challenging at times for sure, but I wanted you to have those funnels up and running. Good luck with them!

Jordan @ ReConvert :-)

2024年1月31日

Great and fast support. Thanks, Anastasia

Keramik Liebe
ドイツ
アプリの使用期間:20日
ReConvert 💵が返信しました 2024年2月23日

Thank you for your kind words! We're delighted to hear that you had a great experience with our support team, especially with Anastasia. Providing fast and helpful support is a top priority for us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!

2023年12月16日

Lee-ann helped me with an issue and resolved it straight away with really quick response times. It was all I could ask for.

AXELEGRO
イギリス
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2023年12月31日

That's fantastic to hear! We're thrilled Lee-ann was able to resolve your issue quickly and efficiently. Fast response times and swift resolution are exactly what we strive for in our customer service.

We really appreciate you taking the time to share your positive experience. It means a lot to us and further motivates our team to continue providing top-notch support.

編集日:2024年2月28日

Great support team! solve my questions immediately.

BLUESAND
日本
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2024年2月26日

Amazing to hear that!

Anastasia always works tremendously hard for customers that come through to her and we're always so pleased to hear such positive words!

If you need further help we are always here for you! ❤️

2024年3月10日

best

My Snap Flex
アラブ首長国連邦
アプリの使用期間:約2ヶ月
ReConvert 💵が返信しました 2024年3月12日

Hi!

Thank you so much for your 5* Review. We are delighted you're happy🖤

Jordan | Customer Care

2024年2月24日

Super goede klantenservice en goed werkende app. Geholpen door Vladimir die me heel snel, goed en vriendelijk heeft geadviseerd.

KAMASC Amsterdam
オランダ
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2024年2月26日

Vladimir is een enorm technisch genie op het gebied van ReConvert!

Ik ben zo blij dat Vladimir je vandaag heeft kunnen helpen en je de ondersteuning voor ReConvert heeft kunnen geven die je nodig had!

Altijd gezellig en wij staan voor je klaar! ❤️

Jordan | ReConvert

2023年12月18日

Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!

flawluxe
ドイツ
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2023年12月31日

Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.

Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.

If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.

2023年12月7日

Lee-Ann was incredibly helpful with the ReConvert Post Purchase Upsell setup. She demonstrated great patience and expertise, ensuring everything was perfectly tailored to my store's needs. Her assistance made the process smooth and efficient, significantly enhancing the upselling potential of my online business. Her support was not just technical but also strategic, offering valuable insights on how to maximize post-purchase opportunities. Thanks to Lee-Ann, I'm now more confident in leveraging upsells to boost my store's revenue and customer satisfaction.

Best Globe Product
アメリカ合衆国
アプリの使用期間:28日
ReConvert 💵が返信しました 2023年12月13日

We're thrilled to hear about your excellent experience with Lee-Ann!
Your kind words about Lee-Ann's patience, expertise, and commitment to your store's specific needs are truly appreciated. We're so happy that she was able to help you set up ReConvert Post Purchase Upsell smoothly and efficiently, maximizing your upselling potential.

Thank you for choosing ReConvert and for taking the time to share your positive experience. We're committed to providing you and all our customers with the best possible service and support.

Sincerely,
The ReConvert Team