ReConvert Upsell アップセル&クロスセル

ReConvert Upsell アップセル&クロスセル

レビュー (5,338)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月25日

Aun no la he utilizado

Vluss
スペイン
アプリの使用期間:約2ヶ月
ReConvert 💵が返信しました 2024年4月18日

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

2023年12月4日

j'aime bien l'apllis mais j'aimerais beaucoup plus l'explorer

RêveUnique
ギリシャ
アプリの使用期間:約2ヶ月
ReConvert 💵が返信しました 2024年4月18日

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

編集日:2023年6月22日

The support here is great if you get Vladimir. The other reps are not so knowledgeable. I had to discontinue usage though because there were a lot of bugs with the app and it's a bit slow to load. The only reason I am giving them 3 stars is because Vladimir was so helpful along the way, but they really need to improve certain features of the app, which according to him, they are.

PetPal Place
アメリカ合衆国
アプリの使用期間:約1ヶ月
ReConvert 💵が返信しました 2023年6月17日

Thank you for your positive review! Great to know Vladimir served you well!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

編集日:2023年6月13日

Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...

Elie’s Bows
カナダ
アプリの使用期間:16日
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback! Anastasia is great.

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

編集日:2021年9月7日

The app worked to generate extra sales but caused confusion after checkout causing multiple people to select the wrong option which required refunds after they purchased. It also generated online posts discussing the trustworthiness of our website. We decided the extra sales/revenue it generated as not worth the issues and lost credibility.

Killzone Flashlights
アメリカ合衆国
アプリの使用期間:10日
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2023年11月24日

You ask the whole time for a review

TravX UK
オランダ
アプリの使用期間:9日
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback! Yes we do as we love our app and our support efforts getting the wide public support they do! We have 4.9*s on average which is fantastic!

Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2022年3月10日

The setup is quite simple and the possibilities for settings are numerous. My problem is that I can't style the app via CSS. Certain titles and fields have the wrong colours or sizes and this cannot be overridden via theme.css.liquid. Support was already overwhelmed with this (pretty basic) request.

Tembo GmbH
スイス
アプリの使用期間:3日
ReConvert 💵が返信しました 2024年4月18日

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care